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Troubleshoot runtime upgrade errors

Scripted Browser: Attempts to interact with elements fail

When validating a monitor created in an older runtime against the Chrome 100 (or newer) runtime, findElement and other methods to find and interact with elements on the page may fail due to promise handling differences. If the monitor passes in a legacy runtime, fails in the new runtime, and the element is present in the screenshot, you may need to improve your promise handling logic.

Selenium WebDriver promise manager / control flow allowed some functions to execute in order in legacy runtimes, without managing promises. This capability was removed in Selenium WebDriver 4.0 and is no longer available in the runtime. All async functions and promises need to be managed with await or with .then promise chains. This will ensure script functions execute in the expected order.

For example, promise manager / control flow could allow this partial script to complete successfully, even though $browser.get returns a promise and the promise is not being handled correctly:


In the the Chrome 100 (or newer) runtime, any methods that return a promise need to use await or .then syntax to properly sequence steps. Using await is recommended due to cleaner syntax and easier usage, but .then promise chains are still supported too.

await $browser.get('http://example.com');
let el = await $browser.findElement($driver.By.css('h1'));

Scripted API: Differences between request and got

The Node.js 10 and older scripted API runtimes used the request Node.js module to provide a $http object that could be used to test APIs.

The Node.js 16 and newer scripted API runtimes use got instead of request. The request module was deprecated in 2020 and will no longer be included in new API or browser based runtimes. The $http object provides a custom request-like experience while being powered by got to provide backward compatibility for basic use cases while still avoiding the use of a deprecated module. Not all advanced use cases of request are or will be supported. Script examples and a conversion guide are available.


The request-like experience provided by the $http object will also be returned for any customers attempting to use request directly in Node.js 16 and newer scripted API runtimes.

Scripted Browser: Deprecation warnings ($browser / $driver)

The Chrome 72 and older scripted browser runtimes exposed Selenium WebDriver APIs using $driver and $browser. These objects are still available in the Chrome 100 and newer runtimes for backward compatibility, but you will receive a deprecation warning in your script log when using these objects. This warning will not cause monitors to fail and no deprecation date has been set.

The Chrome 100 and newer scripted browser runtimes use $selenium and $webDriver instead of $driver and $browser. The $selenium and $webDriver objects provide access to Selenium WebDriver 4.1 APIs and the $driver and $browser objects provide backward compability with Selenium WebDriver 3.6 syntax.

Scripted Browser: waitForAndFindElement and waitForPendingRequests

The waitForAndFindElement and waitForPendingRequests methods are New Relic custom methods that are provided in the Chrome 72 and older scripted browser runtimes. They can still be used with $driver and $browser in the Chrome 100 and newer runtimes, but they will not be available when using the Selenium WebDriver 4.1 APIs directly with $selenium and $webDriver. This change will better align New Relic's Selenium WebDriver implementation with the base Selenium WebDriver implementation.

Customers who choose to continue using waitForAndFindElement or waitForPendingRequests in the new runtime can paste code examples into their monitors.

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