Monitor downtimes: Disable monitoring during scheduled maintenance times

Schedule monitor downtimes in Synthetics to specify times that your monitors cease alerting, while still preserving your SLA report metrics. Monitor downtimes are ideal for:

  • Routine maintenance
  • Planned outages
  • Deployments
  • Service interruptions

The ability to add, edit, or delete monitor downtimes depends on your Synthetics permissions.

Create recurring monitor downtimes

Create recurring monitor downtimes for routine monitor maintenance or regularly scheduled outages. To create a recurring monitor downtime:

  1. Go to synthetics.newrelic.com > Monitor downtime.
  2. Select plus-circle Schedule new monitor downtime.
  3. Specify a name for the monitor downtime.
  4. Select a daily, weekly, or monthly frequency. Choose additional scheduling options, such as day of the week, time of day, and how long the window will last.
  5. Select the monitors that you would like to be included in the monitor downtime. There is no maximum for the amount of monitors that can be selected.
  6. Select Create.

Create a one-time monitor downtime

For spontaneous maintenance or service interruptions, create one-time monitor downtimes that will not reoccur. To create a non-recurring monitor downtime:

  1. Go to synthetics.newrelic.com > monitor downtimes.
  2. Select plus-circle Schedule new monitor downtime.
  3. Specify a name for the new monitor downtime.
  4. Select once for the frequency, along with the date and start time for the monitor downtime.
  5. Select the monitors to include in the monitor downtime. There is no maximum for the amount of monitors that can be selected.
  6. Select Create.

View downtime monitors

Go to synthetics.newrelic.com > (select your monitor) > Overview. When a monitor downtime occurs, it will be visible on your Overview page within the Load time chart as a yellow vertical line. To see which monitor downtime occurred within the chart, hover over the yellow line to view the monitor downtime name.

You can view additional details in the Results and Resources sections.

If you are unable to delete a window, check your Synthetics permissions.

Delete a minitor downtime

To delete an existing monitor downtime:

  1. Go to synthetics.newrelic.com > monitor downtimes.
  2. Locate the monitor downtime to be deleted in the index.
  3. Select the ellipsis [... icon] icon, and then Delete.

Edit a monitor downtime

If you are unable to edit a window, check your Synthetics permissions

To edit an existing monitor downtime:

  1. Go to synthetics.newrelic.com > monitor downtimes.
  2. Locate the monitor downtime to be edited in the monitor downtime index.
  3. Select the ellipsis [... icon] icon for the downtime you want to edit.
  4. Edit the name or frequency of the monitor downtime. To remove a monitor from the list of targets, locate the monitor in the list of Selected targets and select the remove [X in circle icon] icon next to the monitor.
  5. Once you've finished editing, select Save.

For more help

Additional documentation resources include:

Recommendations for learning more: