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Introduction to Partnership API

Our Partnership API allows New Relic partners, and New Relic accounts set up as customer partnerships, to manage accounts, users, and subscription-related settings.


There are several major limitations to using the Partnership API. Your New Relic organization should not use this API unless you've been specifically instructed to use it by your New Relic representative. Please read the entire requirements section to understand limitations.

The Partnership API can be used by two types of New Relic accounts: partners (managed service providers and New Relic resellers) and customer partnerships (larger organizations who've been given access to our partnership account structure).

Partnership API calls require authentication with both your partnership owner account's REST API key and your Partner ID.

Accounts that are genuine New Relic partners (managed service providers or resellers) have no restrictions on using the Partnership API. New Relic organizations set up as customer partnerships have the following restrictions.

Customer partnership restrictions

If your New Relic organization is set up as a customer partnership, there are some restrictions in place if your organization is on our newer pricing model or our newer user model. Details:

To determine your pricing model or user model, see Overview of pricing and user model changes.

The docs table of contents

The Partnership API docs include:

Things you can do

Here's an overview of what you can do with this API:


Some organizations that meet the requirements can use the account object to create and update accounts. You can do the following with it:

  • Create new
  • Show
  • Update
  • Cancel
  • Show usage
  • Set primary admin
  • Set subscription

There is also a child account object for creating child accounts.


Some organizations that meet the requirements can use the user object to:

  • Add user access to account
  • Remove user access from account


Organizations that meet the requirements and are on our original product pricing model can use the subscription object to configure various subscription-related traits.

Password requirements

Passwords passed for account creation have these requirements:

  • 8 to 50 characters in length
  • Only contain letters, numbers, or special characters
  • Cannot contain spaces
  • Must contain at least 1 letter
  • Must contain at least 1 number or special character
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