Meraki controller entities have metrics missing

Problem

During Meraki API monitoring, you don't see all of the expected metrics for your controller.

Solutions

Identify what metrics exist in New Relic by running the following NRQL query:

FROM Metric, KExtEvent SELECT
count(*)
FACET metricName OR eventType()
WHERE instrumentation.name LIKE 'meraki%'
OR eventType() = 'KExtEvent'
SINCE 1 HOUR AGO LIMIT MAX

This query will give you a list of every dimensional metric and event being collected from your Meraki controller in the last hour. The sections below map each metric and event to its relative visualization in the Meraki controller entity dashboard.

Meraki API metrics

kentik.meraki.clients.Recv
kentik.meraki.clients.RecvTotal
kentik.meraki.clients.Sent
kentik.meraki.clients.SentTotal

These metrics map to these widgets:

Summary
Connected Clients
Top 10 - Clients by Recv Bytes
Top 10 - Clients by Sent Bytes
Top 10 - Applications by Recv Bytes
Top 10 - Applications by Sent Bytes
Device Inventory
Client Summary

Collection of these metrics is dictated by the meraki_config.monitor_devices: true setting in the Meraki Dashboard API settings of your configuration file.

If the value of this setting is already set to true and you are still missing data, check your container logs for API failures and the next step would be to open a support ticket for assistance.

kentik.meraki.uplinks.LatencyMS
kentik.meraki.uplinks.LossPct
kentik.meraki.uplinks.Recv
kentik.meraki.uplinks.Sent

These metrics map to the WAN Health table.

Collection of these metrics is dictated by the meraki_config.monitor_uplinks: true setting in the Meraki Dashboard API settings of your configuration file.

If the value of this setting is already set to true and you are still missing data, check your container logs for API failures and the next step would be to open a support ticket for assistance.

KExtEvent

This event maps to the Meraki Configuration Changes table.

Collection of these metrics is dictated by the meraki_config.monitor_devices: true setting in the Meraki Dashboard API settings of your configuration file.

Note that this event can be very "quiet" and will only generate data when there are organization-level change events in the Meraki API endpoint for getOrganizationConfigurationChanges.

If the value of this setting is already set to true and you are still missing data, check your container logs for API failures and the next step would be to open a support ticket for assistance.

Meraki controller entities have metrics missing

Problem

Solutions

Meraki API metrics

Client Metrics

Uplink Metrics

Config Change Events