When the alert conditions you set for your mobile app's error rates and response times cross a threshold for an extended period, New Relic Mobile will create a Warning (yellow) or Critical (red) problem event. If a Critical (red) event has been open for several minutes, New Relic Mobile will send an alert notification to users who have been set up to receive alert notifications. New Relic Mobile will also send a notification when all Critical events close.
To view the Alerts page: Go to rpm.newrelic.com/mobile > (select an app) > App > Alerts.
Alerts page details
Each alert notification includes the alert icon and summary information. Use any of New Relic's standard user interface functions and page functions to drill down into detailed information. In addition, use any of these options:
|If you want to...||Do this|
|View details about a specific alert||From the Alerts page, select the alert's link.|
|View details about errors||Select the alert's Event link.|
|View details about HTTP requests||Mouse over the HTTP response time chart.|
|View details about network errors||Mouse over the HTTP/network errors chart.|
|Change the alert settings||
From the Alerts page, select the Change alert thresholds link.
From the selected alert, select the Configure link.
|Search for alerts||From the Alerts page, use the Filter text box.|
|View the Alerts page for your other applications (not just mobile apps)||
From the Alerts page, select the All alerts link. To go directly to this page: Go to rpm.newrelic.com/mobile > Alerts > Alert history.
For more help
Additional documentation resources include:
- Alerting in New Relic (overview of New Relic's Alerts feature)
- Alert settings for mobile apps (identifying alert conditions and notification options for your mobile app's HTTP status error rates, network failure rates, and response time thresholds)
- Account email settings (alert notifications by emai)