Monitor integration health and manage cloud provider connections across AWS, Azure, and GCP with status-based actions.
Important
The Integrations tab becomes accessible after you successfully complete at least one cloud provider integration.
Access integrations
- Go to one.newrelic.com > select All Capabilities > Cloud Cost Intelligence.
- Select the Integrations tab to view all cloud cost integrations.
- Select the + Add new integrations to add a new integration for a cloud provider account.
- Check the Status column to assess integration health across your cloud providers.
Understand integration status
Each integration displays one of the following status indicators:
Status | Description |
|---|---|
PENDING | Integration has been created and is awaiting validation by CCI. This is the initial status assigned when a new integration is first set up. |
IN PROGRESS | Connection setup is underway; initial configuration and authentication are being established. |
VALIDATED | Connection has been successfully authenticated and all prerequisite checks have passed; awaiting first cost file publication in the storage account. |
RUNNING | Integration is fully operational and actively collecting cost data. |
FAILED | Connection encountered an error during initial setup or CUR report validation and requires attention. Click the connection name to view error details and resolution steps. ImportantFAILED applies only during the initial integration setup phase, before the connection reaches RUNNING status. |
ERROR | A previously RUNNING connection has encountered integration issues. Unlike FAILED, which occurs during initial setup, ERROR indicates a problem with an already-active connection. Click the connection name to view error details and resolution steps. |
PAUSED | Data collection has been temporarily suspended. You can pause a connection after it reaches RUNNING status and resume it later. |
Tip
Monitor the Status column regularly to ensure integrations remain RUNNING. Address FAILED or ERROR integrations promptly to avoid gaps in cost data collection, and review validation requirements during the IN PROGRESS phase to expedite activation.
Manage integrations
Click the ellipsis icon next to an integration to access available actions. The actions displayed depend on the current integration status:
Action | Available for | Description |
|---|---|---|
Resume | FAILED integrations (only where the integration was created successfully but CUR report validation failed) and PAUSED integrations | Resumes data collection or reattempts the connection setup process. For FAILED integrations where the integration itself was not created due to a validation error, the resume option is not available. For PAUSED integrations, resume restores active data collection. |
Pause | RUNNING integrations | Temporarily suspends data collection while preserving configuration. |
Delete | FAILED integrations (prior to reaching RUNNING status) | Permanently removes the integration and allows for fresh connection setup. |
Tip
Use Pause rather than Delete for temporary suspensions to preserve your integration configuration. Use Resume to restore a PAUSED integration or retry a FAILED integration where the connection was created but CUR report validation failed.