External services page: View web, cloud, network data

External service instrumentation captures calls to out-of-process services such as web services, resources in the cloud, and any other network calls. (It does not include other first class back-end components such as MemCache and the database itself.)

New Relic APM's External services page provides charts with your top five external services by response time and external calls per minute. You can also sort the list of external services by slowest average response time, most time consuming, or highest throughput (requests per minute). In the New Relic UI, this is also referred to as web external or background external data.

View out-of-process services for your app

To see how all your applications, services, containers, cloud services, hosts, and other entities work together, use New Relic One.

To view external services for your app:

In New Relic One

Go to one.newrelic.com > Entity explorer > (select an app) > Explore performance > External services.

For more information, see the documentation about navigating core UI components in New Relic One.

In New Relic APM
  1. Go to rpm.newrelic.com/apm > (select an app) > Monitoring > External services.
  2. To view detailed information about a service, select its name.
  3. Use any of New Relic's standard user interface functions to drill down into detailed information.

For more information, check out the New Relic University tutorial: APM external services dashboard. Or, go directly to the full online course: APM for power users.

For more help

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