External services page

External service instrumentation captures calls to out-of-process services such as web services, resources in the cloud, and any other network calls. (It does not include other first class back-end components such as MemCache and the database itself.) New Relic APM's External services page provides charts with your top five external services by response time and external calls per minute. You can also sort the list of external services by slowest average response time, most time consuming, or highest throughput (requests per minute).

Viewing out-of-process services for your app

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APM > (selected app) > Monitoring > External Services: This page shows metric details about out-of-process services, such as web services, cloud resources, or other network calls.

To view external services for your app:

  1. From the New Relic menu bar, select APM > (selected app) > Monitoring > External services.
  2. To view detailed information about a service, select its name.
  3. To close the service's detail window and return to the External Services page, select the Close (X) button.

Use any of New Relic's standard user interface functions and page functions to drill down into detailed information.

For more help

Additional documentation resources include Metric types.

Join the discussion about New Relic APM in the New Relic Online Technical Community! The Technical Community is a public platform to discuss and troubleshoot your New Relic toolset.

If you need additional help, get support at support.newrelic.com.