APM Overview page

New Relic APM's Overview page provides general information about the selected app, including transaction times, Apdex score, CPU usage, throughput (requests per minute or rpm), transactions, error rate, recent events, and hosts.

View your app's Overview page

To get started with the New Relic APM user interface:

  • Go to rpm.newrelic.com/apm > (select an app). The Overview page for the selected app automatically appears.
  • To select an app from your account's Applications index, select the Applications link.
  • To search for or filter your list of apps, select the Apps dropdown.

View app performance

Use the Overview page for an at-a-glance understanding of your website's performance.

Overview charts

Some charts include links to New Relic APM pages where you can drill down into additional details.

APM Overview chart Comments
Transactions response time This stacked chart represents the response time of web or non-web transactions in your app. Segments in the chart vary depending on which agent you are using. Some charts may have an independent line for response time that represents the relationship between response time and total time.
Apdex score This chart measures the performance of your app based on its Apdex T value during the selected time window. To view additional details, hover over the question question circle icon or the chart's End user and App server lines.
Throughput This chart illustrates the requests per minute for either web or non-web transactions. To change the type of transaction, select the Transaction response time chart's dropdown arrow, and then select Web or Non-web.
Error rate This chart shows the number of errors that have occurred in the current time window. The tooltip that appears when you hover over the Error rate chart shows the combined throughput for both web and non-web transactions. To understand how error rate is calculated, see Application error rate example.
Event markers

Markers on the main Overview chart indicate events and changes to the app:

  • Black vertical bar: Apdex settings have changed.
  • Blue vertical bar: A deployment marker has been created or another event has occurred, such as a settings change for the app.
  • Red vertical bar or area: This indicates an outage or alert thresholds have been violated.

To view additional information, mouse over the marker.

Drill-down details

Use any of New Relic's standard page functions to drill down into detailed information. Here is a summary of additional options with the APM Overview page.

If you want to... Do this...
Change how data appears on the main chart Select the chart title's drop-down arrow, and then select your choice of view options, including histograms or percentiles if available.
View threshold levels for your app's Apdex score Mouse over the Apdex score ? icon. For non-web apps, the Apdex chart is blank because Apdex is not applicable to this class of apps.
View trends in transaction time, Apdex, and throughput

Select the Compare with yesterday and last week checkbox.

The checkbox is only available when viewing the Web transaction response time chart with the time picker window Ending now. The checkbox is unavailable if you are viewing histograms, percentiles, or custom dates.

View app performance since the last deployment

From the timepicker, select Performance since the last deployment. For detailed information about all deployments, select the Deployments page.

View the Transactions page Select the Transactions table's heading on the APM Overview page. Or, to view details about a specific transaction (including operations, transaction traces, and key transactions), select its name.
View the Databases or External services pages Click on a related time band in the Web transactions response time chart.
View the Errors page

Select the Error rate chart's title on the APM Overview page. You can also view the Errors page from rpm.newrelic.com/apm > (select an app) > Events > Errors.

Browser details

In order to view Browser details, you must enable this feature from Browser settings. However, if your app has never reported any browser monitoring data, you must first enable it from the application's settings:

  1. Go to rpm.newrelic.com/apm > (select an app) > Settings > Application.
  2. From the New Relic Browser section, select the Enable browser monitoring? checkbox.
  3. Select Apdex values for browser monitoring and app server requests, or leave the defaults.
  4. Optional: Select up to five countries or regions for browser monitoring to highlight on the Geography page.
  5. Select Save application settings.
  6. To enable additional features, follow standard procedures from Browser > (selected app) > Settings.

After New Relic Browser instrumentation is set up, the APM Overview page provides summary information and direct links to detailed information on the app's corresponding Browser Overview page.

  • To view chart details with browser page load time, select the main chart's Browser link.
  • To view the Apdex score for browsers, select the Apdex chart's Browser link.
rpm.newrelic.com/apm > (select an app) > Monitoring > Overview: To switch between the App Server and Browser view for your app or its Apdex score, select the link.

Link app performance to resources

The APM Overview page shows a table with data about your app's hosts and instances, including:

  • Apdex
  • Response time
  • Throughput
  • Error rate
  • CPU usage
  • Memory

Use any of these options to examine your app's performance within the context of your system's architecture and resources, such as individual hosts:

  • Select your choice from the table at the bottom of the APM Overview page for New Relic Infrastructure or New Relic Servers.
  • Toggle between a table view or breakout metric details for each. New Relic APM Overview: table-hosts toggle
  • If applicable, select your choice from the drop-down at the top of the APM Overview page for servers or JVMs.
New Relic Infrastructure host details

To help you understand the full context of your app’s performance within your environment, New Relic APM includes options to view performance from inside the application, as well as from outside the application via the New Relic Infrastructure agent.

To view detailed information from your resources' point of view, click any host link. The link takes you directly to New Relic Infrastructure's Compute page.

New Relic APM: Infrastructure link

When you click, the Compute data may not immediately appear. If that happens, follow the prompt to validate your account and complete the conversion process for New Relic Infrastructure. If you need additional help, get support at support.newrelic.com.

Troubleshooting the host link from APM Overview Troubleshooting tips
Your New Relic Infrastructure agent is not installed on the host.

Follow standard procedures to install New Relic Infrastructure.

The application is operating within a container, and your Infrastructure agent is installed on the container’s host.

Set the hostname for the container to be the hostname of the underlying server.

Docker containers: Run your Docker container with the argument:


This will cause the container to share the UTS Linux Namespace with the underlying host. However, by using this set, a privileged container could change the host's hostname. For more information, see the Docker containers example.

Your New Relic Infrastructure agent is installed, but it only reports the short hostname, not the long hostname.

Configure your server's hostname settings so that Infrastructure and the APM agent return the exact same name string. If possible, do so by editing your server's fully qualified domain name (FQDN) settings.

The APM and Infrastructure agents both read their hostname from the operating system's FQDN settings, so setting the hostname there ensures both agents share a single hostname. For more information, see the Java agent troubleshooting example.

New Relic Servers details

If your account uses New Relic Servers, the APM Overview page provides summary information and direct links to additional information. From the Hosts section of the APM Overview page, do any of the following:

CPU usage percentage is calculated as though the application is running on one CPU core. For more information about this calculation, see CPU usage is over 100%.

For more help

Additional documentation resources include:

  • Transactions page (viewing the selected app's transaction requests by percent of wall clock time and relevant throughputs)
  • Database and Slow Queries page (viewing database transactions, operations, throughput, and transaction time, as well as slow query traces if available)
  • External services page (viewing calls to out-of-process services such as web services, resources in the cloud, and any other network calls)
  • JVM metrics page (viewing additional metrics collected by the Java agent, including thread pools, HTTPS sessions, and transactions)
  • View an app's alert information (how to view information about an app's alert policies, conditions, violations, and other activity directly from New Relic APM)
  • Response time (understanding response time and total time in APM charts)

Recommendations for learning more: