When you create a New Relic Alerts condition, you set thresholds that determine what will open a violation. This document explains what thresholds are and how to set them.
What is a threshold?
- The creation of an incident.
- Notifications being sent.
Examples of thresholds:
- An application’s average web response time is greater than 5 seconds for 15 minutes.
- An application’s error rate per minute hits 10% or higher at least once in an hour.
- An application’s AJAX response time deviates a certain amount from its expected baseline behavior.
Besides a mandatory critical threshold level, you can also set thresholds for a less serious warning level, which does not generate an incident or send a notification.
View and set thresholds
Thresholds are set during the process of creating an alert condition:
|Set thresholds for a new condition||Set thresholds as part of the process of creating an alert condition in the UI.|
|View and update thresholds for existing conditions||To view a condition’s thresholds: find that condition in the UI. To update thresholds, select a condition’s thresholds and make changes.|
To learn more about specific alert condition types (like baseline and NRQL), see Types of conditions.
Details about other functionality and rules:
- Use the Alerts API
You can list and edit conditions via the Alerts API.
- Set optional warning level
You can set thresholds for two levels: critical (required) and warning (optional).
Threshold level Details Critical (red) Required. When a violation occurs, it will send notifications depending on incident preference settings. Warning (yellow) Optional. Does not generate notifications. Use a warning threshold when you want to monitor when a system behavior is concerning or noteworthy but not important enough to require a notification.
- Set time intervals
Different alert condition types have different minimum time intervals. For example, some condition types have a minimum time interval of 5 minutes (for example, APM metric alert conditions), and others have a minimum time interval of 1 minute (for example, NRQL alert conditions).
- Set URL for runbook instructions
For how to set this via the UI, see Runbook instructions.