If your application server does not use the Jasper JSP compiler (for example, you use WebSphere or WebLogic), auto-instrumentation is not available. Instead, you must manually instrument browser.
If your app server does use the JSP compiler and you still do not receive browser data, you may have a configuration conflict. New Relic's Java agent allows you to set an app name either in the
newrelic.yml configuration file or automatically with your
To verify that your app is reporting to the correct name:
- Temporarily generate
- Search the log file for
"enabled for". Verify that your app name appears on the list of apps that are reporting browser timing data.
- If the listed app name does not match the expected name, verify that you are setting the same app name in
If you need more help, check out these support and learning resources:
- Browse the Explorers Hub to get help from the community and join in discussions.
- Find answers on our sites and learn how to use our support portal.
- Run New Relic Diagnostics, our troubleshooting tool for Linux, Windows, and macOS.
- Review New Relic's data security and licenses documentation.