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Advanced alert conditions

A condition describes a monitored data source and the behavior of that data source that will be considered an incident. This document will explain the types of conditions available, how to create a condition, and how to view existing conditions.

Related documentation:

Types of conditions

Here are descriptions of the different types of conditions:

Apdex and response time conditions

You can open incidents and send notifications for response times. However, Apdex scores are almost always more meaningful and provide a better reflection of application performance. For example, average response times can be skewed by outliers, while the Apdex score gives a more accurate assessment of acceptable response time rates that your users experience.

Change a condition name

If you want to change the default condition name, make it short and descriptive. Provide useful information for notification messages that have limited characters, such as email subject lines, online chat, etc.

  • Use camel case or dotted decimal notation.
  • Describe the essence of what is being breached.

To change an existing condition's name:

  1. Go to one.newrelic.com > All capabilities > Alerts > Alert conditions > (select a condition).
  2. Click the ellipses menu (...) and click Edit to edit it, and then type a meaningful name for the condition.

You can't edit the product and condition type associated with a condition. Instead, you must delete the condition and create a new one with a different product and condition type.

Maintain policies and conditions

After you save the condition, the currently selected policy lists all alert conditions that apply to it. From here you can:

You may also manage your policies via the policies NerdGraph API.

View existing conditions

The policies index lists them in alphabetical order. To view or search for existing conditions:

  1. Go to one.newrelic.com > All capabilities > Alerts > Alert conditions (policies).
  2. Use the search box, sort any column, or scroll the list, then select a policy's name to see its conditions.

To view policy and condition information for a specific entity: From that entity's product UI, select Settings, then click Alert conditions.

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