This page provides a reference for Jira issue actions available in the workflow automation actions catalog. These actions enable you to create and manage issues in Jira Cloud.
Prerequisites
Before using Jira actions in workflow automation, ensure you have:
- A Jira Cloud instance with appropriate permissions.
- A Jira API token for authentication.
- The necessary permissions to create and manage issues in your Jira project.
In the action input, authToken must be provided. It is a Base64-encoded string of your email:API_Token and is used to authenticate requests to the Jira API using Basic Authentication.
Set up API token authentication
For more information, see Create and manage API tokens in the Atlassian documentation.
To generate and configure a Jira API token:
Create a Jira API token
- Go to Atlassian account security settings.
- Click Create API token.
- Enter a label for the token and click Create.
- Copy the generated token value — it is shown only once.
Create the Base64-encoded auth string
- Combine your Atlassian account email and the API token in the format
email:API_token. - Base64-encode the combined string.
- Store this value as a secret in your workflow automation configuration and reference it as
${{ :secrets:jiraAuthToken }}.
Available Jira issue actions
Action name | Description |
|---|---|
Retrieves the details of a specific Jira issue using its key. | |
Searches for Jira issues using a JQL query string. | |
Lists the available statuses to which the Jira issue can transition. | |
Updates an existing Jira issue. | |
Creates a new Jira issue. | |
Changes the status of the Jira issue. |