Create and update key transactions

In New Relic APM, you can make a transaction a key transaction when you want it to have a custom level of monitoring, or when you want it to have its own alert policy.

For most New Relic agents, a key transaction can be any type of transaction. For the PHP, Node.js, and Go agents, only web transactions can be turned into key transactions.

Access to this feature depends on your subscription level.

There are two ways to create a key transaction:

From the key transaction index
  1. Go to > Key transactions to view the key transactions index.
  2. Select Track a key transaction if this is your first key transaction, or else Add more.
From a specific transaction page
  1. Go to, then select either Overview page or the Transactions page.
  2. Select a transaction.
  3. Below the transaction title, select Track as key transaction.

Here's how to rename:

  1. Go to > Key transactions.
  2. From the index, select the gear gear icon for the key transaction you want to rename.
  3. Enter a new name for the transaction, then save.

For more information, check out the New Relic University tutorial Creating key transactions and Identifying and monitoring key transactions. Or go directly to the full online course APM for Power Users.

You can set a custom Apdex threshold for a key transaction if it is a web transaction. (Apdex is not applicable for non-web-transactions.) This is useful if the transaction is expected to be faster or slower than other transactions.

To change a key transaction's Apdex threshold:

  1. Go to > Key transactions.
  2. Select the gear icon for the transaction you want to edit.
  3. Enter a new value in seconds under the Apdex T heading, then save.

The Apdex threshold affects how key transaction traces are created.

Delete key transactions

Owner, Admins, or add-on managers

To delete a key transaction:

  1. Go to > Key transactions.
  2. Select the gear gear icon for the key transaction you want to delete.
  3. Select Stop tracking.

New Relic automatically deletes any associated alerts and events for the deleted key transaction.

For more help

If you need more help, check out these support and learning resources: