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Introduction to notifications

Notifications are a consolidation of the different ways to send notification-events to third-party services, such as Slack, Jira, ServiceNow, and email. You can also use webhooks to send your data to any compatible third-party service.

Integrate with your systems by configuring destinations and message templates.


Destinations are unique identifiers and connection details for third-party systems. Use destinations to integrate, send notifications and share data between New Relic and your third-party systems.

Message templates

Configure the eventual notification events and map New Relic data to your third-party services using message-templates.


You can also use our NerdGraph API to view and configure destinations and notification channels.

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