This document contains some technical rules and limits for New Relic alerting functionality.
Note that if your New Relic organization has multiple accounts, an account does not inherit the alert policies of other accounts. You must create alert policies separately for each account.
The following rules apply both to the New Relic One user interface and to the REST API (v2).
any New Relic product (APM, mobile monitoring, synthetic monitoring, etc.)
any New Relic product
Web app response percentiles per account
Targets (product entities) per condition
1000 targets from 1 or more products
Thresholds per condition
0 Warnings, 1 Critical
1 Warning, 1 Critical
Exception: 1 minute for
Violations per incident
Violations beyond this limit will not be persisted.
Violation Search API - Page Size
1 page (less than or equal to 25 violations)
1000 pages (25K violations)
Only use the
2500 channels per type
Exception: No limits for user channels