The newrelic module appears in your phpinfo() page but no data is appearing in your UI and your license key does not appear there.
The newrelic.ini file may not have been read from the configuration file because it may not appear in a directory where PHP expects it to be. To determine where your newrelic.ini should appear:
- In your phpinfo() page, look at the first section of the page.
- Check to see if newrelic.ini is listed in the section labeled Additional .ini files parsed
- Check to see your newrelic.ini file exists in the directory identified in the section labelled Scan this dir for addition .ini files or Additional .ini files parsed and verify that permission are suitable for your webserver to read it.
If newrelic.ini is not the name of your configuration file, check that the file to which you have added your license key and other configuration parameters is listed as having been read. Verify that the permissions on the file provide access for your webserver.
For more help
Additional documentation resources include PHP Agent Troubleshooting (individual topics describing common problems, causes, and solutions for your PHP agent installation).