Resolve a New Relic issue

Closes an open New Relic Alert Intelligence issue once remediation is complete.

For prerequisites, see New Relic Issue actions.

Resolve issue

The action identifier is newrelic.issue.resolve.

Resolves an open New Relic issue (AI Issues), closing it once remediation steps are complete. The issue's state transitions to CLOSED and New Relic records the resolution on the issue record. Built on newrelic.nerdgraph.execute.

The following table describes all available input fields for this action.

Input	Type	Description	Example
accountId	Int	Required. The New Relic account that owns the issue. Must be a positive integer.	`123456`
issueId	String	Required. The AI Issues issue identifier to resolve. Must be a valid UUID.	`"123e4567-e89b-12d3-a456-426614174000"`
selectors	List	Optional. JQ selectors to extract specific values from the response.	`selectors: - name: action expression: ".data.aiIssuesResolveIssue.result.action"`

The following table describes all output fields returned by this action.

Output	Type	Description
success	Boolean	`true` when the step executed without an HTTP/transport error, independent of the mutation's own error field (`data.aiIssuesResolveIssue.error`).
errorMessage	String	Contains an error message only when the call fails at the HTTP/transport level, distinct from `data.aiIssuesResolveIssue.error` (the mutation's own business-logic error field). `null` on success.
data	Map	NerdGraph response: `{ "data": { "aiIssuesResolveIssue": { "error": null, "result": { "accountId": 123456, "action": "RESOLVE", "issueId": "123e4567-e89b-12d3-a456-426614174000" } } } }` Use `selectors` to extract `error`, `action`, `issueId`, or `accountId` from `data`.

Output

Type

Description

success

Boolean

true when the step executed without an HTTP/transport error, independent of the mutation's own error field (data.aiIssuesResolveIssue.error).

errorMessage

String

Contains an error message only when the call fails at the HTTP/transport level, distinct from data.aiIssuesResolveIssue.error (the mutation's own business-logic error field). null on success.

data

Map

NerdGraph response:

{
  "data": {
    "aiIssuesResolveIssue": {
      "error": null,
      "result": {
        "accountId": 123456,
        "action": "RESOLVE",
        "issueId": "123e4567-e89b-12d3-a456-426614174000"
      }
    }
  }
}

Use selectors to extract error, action, issueId, or accountId from data.

The following example shows how to use this action.

Workflow example
`name: newrelic_issue_resolve_workflow description: resolve a newrelic issue steps: - name: newrelic_issue_resolve type: action action: newrelic.issue.resolve version: 1 inputs: accountId: 123456 issueId: "123e4567-e89b-12d3-a456-426614174000" next: end`

Workflow example

name: newrelic_issue_resolve_workflow
description: resolve a newrelic issue
steps:
  - name: newrelic_issue_resolve
    type: action
    action: newrelic.issue.resolve
    version: 1
    inputs:
      accountId: 123456
      issueId: "123e4567-e89b-12d3-a456-426614174000"
    next: end

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Resolve issue