Update a PagerDuty incident

For prerequisites, see PagerDuty incident actions.

The action identifier is pagerduty.incident.update.

Updates an existing PagerDuty incident's properties such as status, priority, title, assignments, and other attributes.

The following table describes all available input fields for this action.

Input	Type	Description	Example
token	String	Required. PagerDuty API token.	`${{ :secrets:pagerdutyApiToken }}`
incidentId	String	Required. The ID of the incident to update.	`"1234567"`
type	String	Required. Must be `"incident"`.	`"incident"`
from	String	Optional. Required for account tokens, optional for user tokens. The email address of the user making the request.	`abc@example.com`
status	String	Optional. New incident status: `acknowledged` or `resolved`.	`"acknowledged"`
title	String	Optional. New incident title.	`"Test Incident 2"`
priority	Map	Optional. Priority reference.	`{"id": "P53ZZH5", "type": "priority_reference"}`
urgency	String	Optional. Incident urgency: `low` or `high`.	`"low"`
assignments	List	Optional. List of assignee objects.	`[{"assignee": {"id": "P11223", "type": "user_reference"}}]`
escalationLevel	Integer	Optional. Escalation level.	`1`
incidentType	Map	Optional. Incident type name.	`{"name": "major_incident"}`
escalationPolicy	Map	Optional. Escalation policy reference.	`{"id": "PT20YPA", "type": "escalation_policy_reference"}`
service	Map	Optional. Service reference.	`{"id": "PV5L94Z", "type": "service_reference"}`
conferenceBridge	Map	Optional. Conference bridge details.	`{"conference_number": "+1 1234567890", "conference_url": "https://someUrl.com"}`
resolution	String	Optional. Resolution note.	`"resolved"`
selectors	List	Optional. JQ selectors to extract fields from the output.	`[{"name": "incidentId", "expression": ".responseBody \| fromjson.incident.id"}]`

The following table describes all output fields returned by this action.

Output	Type	Description
success	Boolean	`true` on success, `false` on failure.
response	Object	The updated incident object.
errorMessage	String	Error message on failure. `null` on success.

The following example updates a PagerDuty incident's status and title.

Workflow example
`name: update-pagerduty-incident description: Update a PagerDuty incident status and title steps: - name: pagerduty_incident_update_1 type: action action: pagerduty.incident.update version: 1 inputs: token: ${{ :secrets:pagerdutyApiToken }} type: incident incidentId: Q1234567890123 status: acknowledged title: Incident Title Updated urgency: low service: id: P123456 type: service_reference next: end`

Workflow example

name: update-pagerduty-incident
description: Update a PagerDuty incident status and title
steps:
  - name: pagerduty_incident_update_1
    type: action
    action: pagerduty.incident.update
    version: 1
    inputs:
      token: ${{ :secrets:pagerdutyApiToken }}
      type: incident
      incidentId: Q1234567890123
      status: acknowledged
      title: Incident Title Updated
      urgency: low
      service:
        id: P123456
        type: service_reference
    next: end

Update a PagerDuty incident

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Update a PagerDuty incident