Create a PagerDuty incident

For prerequisites, see PagerDuty incident actions.

The action identifier is pagerduty.incident.create.

Creates a new incident in PagerDuty with specified service, title, priority, and other optional attributes.

The following table describes all available input fields for this action.

Input	Type	Description	Example
token	String	Required. PagerDuty API token.	`${{ :secrets:pagerdutyApiToken }}`
type	String	Required. Must be `"incident"`.	`"Incident"`
title	String	Required. Incident title.	`"Test Incident"`
service	Map	Required. Service reference object with `id` and `type` fields.	`{"id": "PV5L94Z", "type": "service_reference"}`
from	String	Optional. Required for account tokens, optional for user tokens. The email address of the user making the request.	`abc@example.com`
priority	Map	Optional. Priority reference.	`{"id": "P53ZZH5", "type": "priority_reference"}`
urgency	String	Optional. Incident urgency.	`"low"`
body	Map	Optional. Incident body with `type` and `details`.	`{"type": "incident_body", "details": "Incident details here."}`
incidentKey	String	Optional. Deduplication key.	`"1234-5678-919123"`
assignments	List	Optional. List of assignee objects.	`[{"assignee": {"id": "P11223", "type": "user_reference"}}]`
incidentType	String	Optional. Incident type name.	`{"name": "major_incident"}`
escalationPolicy	Map	Optional. Escalation policy reference.	`{"id": "PT20YPA", "type": "escalation_policy_reference"}`
conferenceBridge	Map	Optional. Conference bridge details.	`{"conference_number": "+1 1234567890", "conference_url": "https://someUrl.com"}`
selectors	List	Optional. JQ selectors to extract fields from the output.	`[{"name": "incidentId", "expression": ".responseBody \| fromjson.incident.id"}]`

The following table describes all output fields returned by this action.

Output	Type	Description
success	Boolean	`true` on success, `false` on failure.
response	Object	The created incident object. Key fields: `id`, `type`, `title`, `status`.
errorMessage	String	Error message on failure. `null` on success.

The following example creates a new PagerDuty incident with a service, urgency, body, and escalation policy.

Workflow example
name: create-pagerduty-incident description: Create a new PagerDuty incident steps: - name: create type: action action: pagerduty.incident.create version: 1 inputs: token: ${{ :secrets:pagerdutyApiToken }} type: incident title: Test incident service: id: P123456 type: service_reference urgency: low body: type: incident_body details: Test Body incidentKey: a12345-b678910-c111213 escalationPolicy: id: P54321 type: escalation_policy_reference selectors: - name: incidentId expression: .responseBody \| fromjson.incident.id next: end

Workflow example

name: create-pagerduty-incident
description: Create a new PagerDuty incident
steps:
  - name: create
    type: action
    action: pagerduty.incident.create
    version: 1
    inputs:
      token: ${{ :secrets:pagerdutyApiToken }}
      type: incident
      title: Test incident
      service:
        id: P123456
        type: service_reference
      urgency: low
      body:
        type: incident_body
        details: Test Body
      incidentKey: a12345-b678910-c111213
      escalationPolicy:
        id: P54321
        type: escalation_policy_reference
      selectors:
        - name: incidentId
          expression: .responseBody | fromjson.incident.id
    next: end

Create a PagerDuty incident

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Create a PagerDuty incident