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Workflows variables

An explanation of the variables used for Workflows.

Variables

Use the variables from the issue entity to select the kind of issues you would like to send as well as the message template which appear on the notifications.

Here's a comprehensive list of variables:

Key (First word will be used for grouping)

Display name (First word will be used for grouping)

Description

accumulations.conditionDescription

conditionDescription

The condition's custom violation description

accumulations.conditionFamilyId

conditionFamilyId

The incident detection condition's ID that generated the violation

accumulations.conditionName

Alert Condition Names

New Relic violated condition

accumulations.origin

Issue Origin

New Relic or third party source that created the issue

accumulations.policyName

Alert Policy Names

Incident detection policy name that generated the violation

accumulations.source

Issue Source

The target system reported by the source

activatedAt

Issue Activated At

Timestamp of Issue activation

annotations.description

Issue Description

List of all incident descriptions

annotations.title

Issue Title

List of all incident titles

closedAt

Issue ClosedAt

Timestamp of Issue closure, null if the issue is not closed

createdAt

Issue CreatedAt

Timestamp of Issue creation

entitiesData.entities

Impacted Entities Data

A list of objects describing the impacted entity name, id, type and kind

entitiesData.ids

Impacted Entities IDs

A set of all impacted entity ids

entitiesData.kinds

Impacted Entities Kinds

A set of all impacted entity kinds

entitiesData.names

Impacted Entities Names

A set of all impacted entity names

entitiesData.types

Impacted Entities Types

A set of all impacted entity types

incidentIds

Incident IDs

A list of all the issue's aggregated incidents

isCorrelated

Issue Is Correlated

Is Issue correlated

issuePageUrl

Issue Page URL

A direct link to the relevant issue Page

issueActivatedAtUtc

Issue ActivatedAt UTC string

String format of issue activation in UTC

issueClosedAtUtc

Issue ClosedAt UTC string

String format of issue closure in UTC

issueCreatedAtUtc

Issue CreatedAt UTC string

String format of issue creation in UTC

issueId

Issue ID

The unique id of the issue

labels.accountIds

Issue Environment Associated Account ID

New Relic AI's enviroinments associated account ID

labels.aggregationKeys

Labels Alerts Aggregation Key

New Relic Incident detection original incident ID

labels.originalAccountIds

Labels Account IDs

Incident detection policy's account ID

labels.policyIds

Labels Alert Policy IDs

Incident detection policy IDs that generated the violation

priority

Issue Priority

Issue's priority level

priorityText

Issue Priority text

Issue priority in lower case

state

Issue State

Issue's current state

stateText

Issue state text

Issue's state in lower case

status

Issue Status

Issue's current status

totalIncidents

Incident Count

The number of incidents that are aggregated or correlated in the issue

triggeredAt

Issue Triggered At

Timestamp of Issue notification triggered

triggerEvent

Issue Notification Trigger Event

The notification trigger event

updatedAt

Issue Updated At

Timestamp of Issue last updated

workflowName

Workflow Name

The name of the workflow that was triggered

Workflow data enrichment examples

To get information about the entity that violated a condition, you can use custom variables as part of the where statement of the query. For example, to get the state of the EC2 instance use:

SELECT latest(ec2State) FROM ComputeSample where provider = 'Ec2Instance' and entityName in {{entitiesData.names}}

This query returns a single value (for example, stopped), as the query only uses a single field. The variable entitiesData.names is a list of identifiers for the entities. You can use any other entity properties in the same way.

You can use custom variables to enrich your workflow data queries in different ways:

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