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ISO 27001 standard

The International Organization for Standardization 27001 Standard (ISO 27001) is an information security standard that ensures office sites, development centers, support centers and data centers are securely managed. These certifications run for 3 years and have annual touch point audits (surveillance audits). The scope of certification covers the Company’s locations in Portland, Oregon; San Francisco, California; Barcelona, Spain; and London, United Kingdom.

Applicable document by service

注意

Not all New Relic Observability Platform services are in compliance with this program. For non-compliant services, please see the section of services not in scope.

The following applies to the New Relic Observability Platform:

Document

Last updated

Infrastructure

Services

ISO 27001:2013 Certificate

2024-OCT-1

AWS, Azure, GCP, First Party

New Relic Observability Platform

Services not in scope

The following services are not ISO 27001 authorized:

Last updated

Infrastructure

Services

N/A

GCP

Pixie: Community Cloud for Pixie

N/A

GCP

Pixie: Auto-telemetry with Pixie

N/A

AWS, Azure

New Relic AI

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