Acknowledge a New Relic issue

Acknowledges an open New Relic Alert Intelligence issue.

For prerequisites, see New Relic Issue actions.

Acknowledge issue

The action identifier is newrelic.issue.acknowledge.

Acknowledges an open New Relic issue (AI Issues), marking it as ACKNOWLEDGED. New Relic records who acknowledged it and the timestamp on the issue record (acknowledgedBy / acknowledgedAt) as a side effect of the mutation. Built on newrelic.nerdgraph.execute.

The following table describes all available input fields for this action.

Input	Type	Description	Example
accountId	Int	Required. The New Relic account that owns the issue. Must be a positive integer.	`123456`
issueId	String	Required. The AI Issues issue identifier to acknowledge. Must be a valid UUID.	`"123e4567-e89b-12d3-a456-426614174000"`
selectors	List	Optional. JQ selectors to extract specific values from the response.	`selectors: - name: action expression: ".data.aiIssuesAckIssue.result.action"`

The following table describes all output fields returned by this action.

Output	Type	Description
success	Boolean	`true` when the step executed without an HTTP/transport error, independent of the mutation's own error field (`data.aiIssuesAckIssue.error`).
errorMessage	String	Contains an error message only when the call fails at the HTTP/transport level, distinct from `data.aiIssuesAckIssue.error` (the mutation's own business-logic error field). `null` on success.
data	Map	NerdGraph response: `{ "data": { "aiIssuesAckIssue": { "error": null, "result": { "accountId": 123456, "action": "ACK", "issueId": "123e4567-e89b-12d3-a456-426614174000" } } } }` Use `selectors` to extract `error`, `action`, `issueId`, or `accountId` from `data`.

Output

Type

Description

success

Boolean

true when the step executed without an HTTP/transport error, independent of the mutation's own error field (data.aiIssuesAckIssue.error).

errorMessage

String

Contains an error message only when the call fails at the HTTP/transport level, distinct from data.aiIssuesAckIssue.error (the mutation's own business-logic error field). null on success.

data

Map

NerdGraph response:

{
  "data": {
    "aiIssuesAckIssue": {
      "error": null,
      "result": {
        "accountId": 123456,
        "action": "ACK",
        "issueId": "123e4567-e89b-12d3-a456-426614174000"
      }
    }
  }
}

Use selectors to extract error, action, issueId, or accountId from data.

The following example shows how to use this action.

Workflow example
`name: newrelic_issue_acknowledge_workflow description: acknowledge a newrelic issue steps: - name: newrelic_issue_acknowledge type: action action: newrelic.issue.acknowledge version: 1 inputs: accountId: 123456 issueId: "123e4567-e89b-12d3-a456-426614174000" next: end`

Workflow example

name: newrelic_issue_acknowledge_workflow
description: acknowledge a newrelic issue
steps:
  - name: newrelic_issue_acknowledge
    type: action
    action: newrelic.issue.acknowledge
    version: 1
    inputs:
      accountId: 123456
      issueId: "123e4567-e89b-12d3-a456-426614174000"
    next: end

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Acknowledge issue