Reporting security vulnerabilities

New Relic is committed to the security of our customers and your data. We believe that engaging with security researchers through our coordinated disclosure program is an important means to achieve our security goals.

If you believe you have found a security vulnerability in one of our products or websites, we welcome and greatly appreciate you reporting it to New Relic's coordinated disclosure program.

If you are a customer and have a password or account issue, contact New Relic Support. For more information, see our troubleshooting procedures for password, email, and login problems.

Coordinated disclosure program

New Relic has partnered with HackerOne to make it as easy as possible for researchers to report security vulnerabilities to us. In recognition of the effort involved in finding these issues, we may provide bounties for eligible reports.

Please visit our coordinated disclosure page on HackerOne for full details of our policies and to see previously disclosed reports.

Please ensure that you're familiar with our policies before initiating any security testing, and only test against accounts you control.

For more help

If you need more help, check out these support and learning resources: