You can get Prometheus data flowing in New Relic with just a few simple steps. This page covers basic setup for the remote write integration, as well as a few common troubleshooting topics. For information on integrating Prometheus servers in a high availability (HA) configuration, see our Prometheus high availability documentation.
To use Prometheus integrations and infrastructure monitoring, as well as the rest of our observability platform, join the New Relic family! Sign up to create your free account in only a few seconds. Then ingest up to 100GB of data for free each month. Forever.
Go to the Prometheus remote write setup launcher in New Relic One, then complete these steps.
Enter a name for the Prometheus server to be connected and your
remote_writeURL. Important: The name you enter for the server will create an attribute on your data. It will also be the name that identifies which Prometheus server is sending data to New Relic.
Add a new
remote_writeURL to your Prometheus YML file. Add this information under
global_configin the file, at the same indentation level as the
Use the following syntax:
remote_write: - url: https://metric-api.newrelic.com/prometheus/v1/write?prometheus_server=YOUR_DATA_SOURCE_NAME bearer_token:YOUR_LICENSE_KEY
remote_write: - url: https://metric-api.newrelic.com/prometheus/v1/write?X-License-Key=YOUR_LICENSE_KEY&prometheus_server=YOUR_DATA_SOURCE_NAME
European Union accounts: If you're connecting from the EU, use the following URL:https://metric-api.eu.newrelic.com/prometheus/v1/write
Kubernetes and Helm remote write integrations: Add the remote write URL to your Helm
remoteWrite: with two lines similar to the following example. Be sure to use your remote write URL and use indentation that matches the rest of the file:
remoteWrite: - url: https://metric-api.newrelic.com/prometheus/v1/write?prometheus_server=YOUR_DATA_SOURCE_NAME bearer_token:YOUR_LICENSE_KEY
Restart your Prometheus server.
View your data in the New Relic UI. For example, use the remote write dashboard we automatically create when you set up your integration.
The Prometheus remote write protocol does not include metric type information or other helpful metric metadata when sending metrics to New Relic. Because the remote write protocol doesn't include this information, New Relic infers the metric type based on Prometheus naming conventions. Metrics not following these naming conventions may not be mapped correctly.
New Relic maps Prometheus metrics types into New Relic metric types based on Prometheus metric naming conventions as follows:
metricName_bucketis stored as a New Relic count metric type.
metricName_countis stored as a New Relic count metric type.
metricName_totalis stored as a New Relic count metric type.
metricName_sumis stored as a New Relic summary metric type.
Everything else is stored as a New Relic gauge metric type.
If you have metrics that don't follow Prometheus naming conventions, you can configure remote-write to tag the metric with a
newrelic_metric_type label that indicates the metric type. This label is stripped when received by New Relic.
Example: You have a counter metric named
my_counter, which does not have our naming convention suffix of
_total. In this situation, your metric would be identified as a gauge rather than a counter. To correct this, add the following relabel configuration to your
- url: https://metric-api.newrelic.com/prometheus/v1/write?X-License-Key=...write_relabel_configs:- source_labels: [__name__]regex: ^my_counter$target_label: newrelic_metric_typereplacement: "counter"action: replace
This rule matches any metric with the name
my_counter and adds a
newrelic_metric_type label that identifies it as a counter. You can use the following (case sensitive) values as the replacement value:
newrelic_metric_type label is present on a metric received and set to one of the valid values, New Relic will assign the indicated type to the metric (and strip the label) before downstream consumption in the data pipeline. If you have multiple metrics that don't follow the above naming conventions, you can add multiple rules with each rule matching different source labels.
You can customize the following parameters if you are writing to more than one account in New Relic or are connecting more than one Prometheus data source to the same account in New Relic. For more information, see the docs on remote write tuning.
If you receive an integration error message from New Relic or error messages in your Prometheus server logs after restarting your Prometheus server, review our remote write troubleshooting documentation. This includes fixing common errors, such as missing or incorrect characters, bad requests, request entity too large, and rate limit errors.
When you remove the Prometheus remote write integration, this stops new data from flowing, but it will not purge or remove any historical data. To remove the integration, remove the configuration code snippet from your Prometheus YML file, then restart the server.
If you need more help, check out these support and learning resources:
- Browse the Explorers Hub to get help from the community and join in discussions.
- Find answers on our sites and learn how to use our support portal.
- Run New Relic Diagnostics, our troubleshooting tool for Linux, Windows, and macOS.
- Review New Relic's data security and licenses documentation.