As of April 12, 2021, we are upgrading Insights to an improved web and mobile experience! All of your Insights URLs will be redirected automatically to the corresponding dashboards in New Relic One. For more details about this migration and how you can easily plan for this transition, see our Explorers Hub post.
A transaction is a logical unit of work in a software application. The
Transaction errors occur when a request throws an exception in the code path that was taken to fill that request. The number of transaction errors does not equal the number of transactions, because you can specify whether you want to collect, ignore, or mark errors as expected.
Span events are created when New Relic agents, or other tracing instrumentation tools, instrument operations that are part of a distributed trace. See the definition of span.
If you need more help, check out these support and learning resources:
- Browse the Explorers Hub to get help from the community and join in discussions.
- Find answers on our sites and learn how to use our support portal.
- Run New Relic Diagnostics, our troubleshooting tool for Linux, Windows, and macOS.
- Review New Relic's data security and licenses documentation.