Compatibility and requirements for New Relic Infrastructure

Before you install New Relic Infrastructure, ensure your system meets these requirements.

Unique hostname

Infrastructure uses the hostname to uniquely identify each server. To avoid inaccurate metrics from combining multiple servers under a single hostname, ensure that each monitored server has a unique hostname. You can use the optional display_name setting to override the default hostname.

Servers using the name localhost will not be reported by the Infrastructure agent since that is a default name and inherently non-unique.


Infrastructure requires these permissions:

Processor architectures

Infrastructure supports only x86 processor architectures:

  • Linux: 64-bit architecture (also requires 64-bit package manager and dependencies)
  • Windows: both 32 and 64-bit architectures

ARM processors are not supported.

Operating systems

Infrastructure supports these operating systems:

Operating system Supported by Infrastructure
Amazon Linux All versions
CentOS Version 5.8 or higher
Debian Version 7 ("Wheezy") or higher
Kubernetes integration Google's container-optimized OS
Red Hat Enterprise Linux (RHEL) Version 5.8 or higher
SUSE Linux Enterprise Server (SLES) Versions 11.4, 12
Ubuntu Versions 12.04.x, 14.04.x, 16.04.x, and 18.04.x (LTS versions)
Windows Server 2008, 2012, 2016, and 2019, and their service packs


For agent versions 1.1.19 or higher, you need the libcap library in order to install Infrastructure. It is available in the official repositories of your distribution.

Network access

In order to report data to New Relic, Infrastructure must have outbound access to certain domains and ports. If your system needs a proxy to connect to these domains, use the proxy setting.

Container software

Infrastructure instruments Docker containers when installed on the host server. Infrastructure supports Docker versions 1.12 or higher.

CPU, memory, and disk usage

For typical CPU, memory, and disk usage, see Infrastructure agent performance overhead. To see supported file system types, see Storage sample attributes.

Integration requirements

For requirements for New Relic Infrastructure integrations, see the integration documentation.

Supported browsers

The Infrastructure UI supports the same browsers as other New Relic products.

Configuration management tools

You can install and configure New Relic Infrastructure with these configuration management tools:

For more help

Recommendations for learning more: