Compatibility and requirements for New Relic Infrastructure

Before you install New Relic Infrastructure, ensure your system meets these requirements:

Unique hostname

Infrastructure uses the hostname to uniquely identify each server. To avoid inaccurate metrics from combining multiple servers under a single hostname, ensure that each monitored server has a unique hostname. Or, use the optional display_name setting to override the default hostname.

Servers using the name localhost will not be reported by the Infrastructure agent since that is a default name and inherently non-unique.

Permissions

Infrastructure requires these permissions:

  • Linux: The agent runs and installs as root
  • Windows: The agent must be installed from an Administrator account, and requires Administrator privileges to run

Processor architectures

Infrastructure supports only x86 processor architectures:

  • Linux: 64-bit architecture (also requires 64-bit package manager and dependencies)
  • Windows: 64-bit architecture

ARM processors are not supported.

Operating systems

Infrastructure supports these operating systems:

Network access

In order to report data to New Relic, Infrastructure must have outbound access to certain domains and ports. If your system needs a proxy to connect to these domains, use the proxy setting.

Container software

Infrastructure instruments Docker containers when installed on the host server.

CPU, memory, and disk usage

For typical CPU, memory, and disk usage, see Infrastructure agent performance overhead. To see supported file system types please view Storage Sample Attributes.

Integration requirements

New Relic Infrastructure integrations report data from popular products and services to New Relic products. The Amazon EC2 integration is available to all Infrastructure accounts. For all other integrations, an Infrastructure Pro subscription is required. For more details, see the Infrastructure product page.

Specific integrations will have their own requirements. See a specific integration's documentation for any additional requirements.

Supported browsers

The Infrastructure UI supports the same browsers as other New Relic products.

Configuration management tools

You can install and configure New Relic Infrastructure with these configuration management tools:

For more help

Recommendations for learning more: