With New Relic Alerts you can easily tell whether an entity (the target for the alert notification) has one or more policies associated with it:
- If yes, its health status indicator on the selected index (APM, Browser, etc.) will be color-coded to the current state. To view a summary of current alert violations, mouse over its health status indicator.
- If no, its health status indicator on the selected index will appear light green with a question mark (?) icon (APM, Browser, and Mobile) or light green with a dash (Synthetics and Plugins).
Exceptions: The health status indicator is not applicable for:
- Entities targeted by labels
Color-coded health status
The index automatically appears when you select the product from the New Relic menu bar. For example, to view the index of APM apps, go to rpm.newrelic.com/apm. The Applications index lists all APM product entities and their current health status.
Color Health status Green The entity is fine; New Relic is collecting data that you can view in the appropriate UI. No alert policy violations currently are reported for it.
Light green with ? icon (APM, Browser, Mobile)
Light green with - dash (Plugins, Synthetics)
This applies only to alert policies set up with New Relic Alerts:
No alert policies have been identified for this entity. Follow standard procedures to add it to an existing policy or to create a new policy condition for it.
Yellow A Warning condition has been violated, and the incident appears in the Incidents indexes for New Relic Alerts. Red
A Critical condition has been violated:
Gray The entity is not reporting any data to New Relic.
Example: App without alert policies
Here is an example of an app listed on the New Relic APM index that currently is not associated with any policies in New Relic Alerts. Its color-coded health status is a lighter green than the app above it, and the question mark (?) icon indicates that New Relic cannot verify the current health status.
Follow standard procedures to add it to an existing policy or to create a new policy condition for it.
Example: App with alert policies
Here is an example of an app listed on the New Relic APM index that is associated with one or more policies in New Relic Alerts. Its color-coded health status is green, because New Relic is collecting data for it, and currently there are no Warning (yellow) or Critical (red) policy violations.
To view the index in New Relic Alerts listing currently open incidents across all products, not just this entity, select View all violations.
For more help