Applied Intelligence (AI) is our AIOps solution for DevOps, site reliability engineers, and on-call teams.
At its core, Applied Intelligence helps you find, troubleshoot, and resolve problems more quickly. Specifically, it’s a hybrid machine learning engine that reduces alert noise, correlates incidents, and automatically detects anomalies. By applying machine learning to your data and feedback, Applied Intelligence is designed to improve functionality and deliver smarter context over time.
To use Alerts and Applied Intelligence, as well as the rest of our observability platform, join the New Relic family! Sign up to create your free account in only a few seconds. Then ingest up to 100GB of data for free each month. Forever.
After connecting your data sources to Applied Intelligence, it looks for potential problems and improves based on your feedback.
How you respond to an incident can mean thousands of dollars or clicks for your company. Applied Intelligence helps you solve problems faster.
Troubleshoot and respond to incidents
Our solution helps you understand your incidents and gives you ideas for what to do next. Here are a few examples:
Less noise, more focus
As tools and systems become more complex, alert noise can overwhelm DevOps and SRE teams. Applied Intelligence correlates related incidents and suppresses noise, so you're only notified when human action is required.
Incidents with a hybrid approach
Applied Intelligence streamlines your incidents by combining its built-in inputs with your knowledge and feedback. Over time, the system delivers more accurate insights. For example:
As part of Applied Intelligence, Incident Intelligence helps you correlate incident events and reduce noise in your environment. With it, you can get an overview of all your issues, see suggested responders, and configure your own correlation logic.
To get started, see Incident Intelligence.
Another feature of Applied Intelligence is Proactive Detection. Because the problems that cause production incidents are often hard to see, Proactive Detection sends you this incident information when you need it. You can get this information sent through Slack or you can set up a webhook to deliver your messages.
To get started, see Proactive Detection.
If you need more help, check out these support and learning resources:
- Browse the Explorers Hub to get help from the community and join in discussions.
- Find answers on our sites and learn how to use our support portal.
- Run New Relic Diagnostics, our troubleshooting tool for Linux, Windows, and macOS.
- Review New Relic's data security and licenses documentation.