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Manage alert notification channels

To keep alert notifications consistent with your business needs, manage your channels.

When you make updates, you can rename a channel, add policies to an existing channel, create a new channel entirely, and more.


We're replacing notification channels with more powerful workflows. Existing notifications will be automatically migrated to workflows that provide more options, flexibility, and control and you can enrich notifications with additional data. Learn about workflows

Reference for updating channels

Here's a quick reference for updating channels which also includes links to more detailed information and procedures.

Basic process

  1. Go to one.newrelic.com > All capabilities > Alerts & AI > Channels, then choose a channel.
  2. From the Channel details page, make any necessary changes, and then save.

The user interface shows a Last modified time stamp for any changes to policies, including their conditions and notification channels.

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