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Manage alert notification channels

To keep alert notifications consistent with your business needs, manage your channels.

When you make updates, you can rename a channel, add policies to an existing channel, create a new channel entirely, and more.


Your selected channel type determines the communication method that appears. For example, if your channel type is email, then the channel will include an email address value. For more information, see channel types.

Reference for updating channels

Here's a quick reference for updating channels which also includes links to more detailed information and procedures.

Basic process

  1. Go to one.newrelic.com > Alerts & AI > Channels, then choose a channel.
  2. From the Channel details page, make any necessary changes, and then save.

The user interface shows a Last modified time stamp for any changes to policies, including their conditions and notification channels.

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