Update alert notification channels

Depending on the selected channel type, different values appear.

Reference for updating channels

Here's a quick reference for updating channels which also includes links to more detailed information and procedures.

Add or remove policies assigned to a channel

To add or remove policies assigned to a notification channel:

  1. Go to one.newrelic.com, in the top nav click Alerts & AI, click Notification channels.
  2. Choose a channel, and then click Alert policies.
  3. From the selected policy, use the windows to select, remove, or clear all notification channels.
Assign a channel to policies

To add a notification channel to one or more policies:

  1. Go to one.newrelic.com, in the top nav click Alerts & AI, click Policies.
  2. Choose a policy, click Notification channels, and then click Add notification channels.
  3. Choose a channel, and then click Update policy.
Change a channel's name

To rename an existing notification channel:

  1. Go to one.newrelic.com, in the top nav click Alerts & AI, click Notification channels, then choose a channel.
  2. From the Channel details, change the name (maximum 64 characters) based on the channel type if applicable, and then save.
Check for policies assigned to a user

To check whether an account user has any policies assigned:

  1. Go to one.newrelic.com, in the top nav click Alerts & AI, click Notification channels.
  2. Optional: Search by "user" to browse users or a specific username or email.
  3. Choose the user, then click Alert policies.
Check how many policies are assigned to a channel

To check whether a notification channel has any policies assigned:

Go to one.newrelic.com, in the top nav click Alerts & AI, click Notification channels.

The Policy subscriptions column lists how many policies are assigned to the channel.

Create more channels

To create a new notification channel:

  1. Go to one.newrelic.com, in the top nav click Alerts & AI, click Notification channels.
  2. Click New notification channel.
Delete a channel

To delete a notification channel:

  1. Go to one.newrelic.com, in the top nav click Alerts & AI, click Notification channels.
  2. In the list, click the Delete icon delete.png icon.
Test a saved channelView assigned alert policies

To view the policies assigned to a notification channel:

Go to one.newrelic.com, in the top nav click Alerts & AI, click Notification channels, choose a channel, and then click Alert policies.

OR

To view the notification channels assigned to a policy:

Go to one.newrelic.com, in the top nav click Alerts & AI, click Policies, choose a policy, then click Notification channels.

Basic process

  1. Go to one.newrelic.com, in the top nav click Alerts & AI, click Notification channels, then choose a channel.
  2. From the Channel details page, make any necessary changes, and then save.

The user interface shows a Last modified time stamp for any changes to policies, including their conditions and notification channels.

For more help

If you need more help, check out these support and learning resources: