"Connect your New Relic account" message
Your Slack identity isn't linked to New Relic. Click Connect and complete the New Relic login.
"Session expired" message
Your authentication token expired. Click Connect to re-authenticate.
No response from Autopilot
The app isn't invited to this channel. Invite @New Relic to the channel.
"This New Relic login is already in use"
Another Slack user in this workspace is already linked to that account. Sign in with a different account, or ask the other user to disconnect first.
Connect button does nothing, or "We couldn't authenticate you"
The link expired (more than 10 minutes old), or a transient error occurred. Mention the New Relic app again for a fresh link, then retry.
No response and no error
Your account doesn't have Autopilot entitlement. Ask your New Relic admin to enable Autopilot access.
"Workspace not connected"
An admin hasn't set up the Slack connection. Ask your org admin to connect your Slack workspace with Autopilot.
Connected to the wrong workspace
The connection links to a different workspace than intended. An admin must disconnect and reconnect the correct workspace.