The International Organization for Standardization 27001 Standard (ISO 27001) is an information security standard that ensures office sites, development centers, support centers and data centers are securely managed. These certifications run for 3 years and have annual touch point audits (surveillance audits). The scope of certification covers the Company’s locations in Portland, Oregon; San Francisco, California; Barcelona, Spain; and London, United Kingdom.
Applicable document by service
Cuidado
Not all New Relic Observability Platform services are in compliance with this program. For non-compliant services, please see the section of services not in scope.
The following applies to the New Relic Observability Platform:
Document | Last updated | Infrastructure | Services |
|---|---|---|---|
2024-OCT-1 | AWS, Azure, GCP, First Party | New Relic Observability Platform |
Services not in scope
The following services are not ISO 27001 authorized:
Last updated | Infrastructure | Services |
|---|---|---|
N/A | GCP | Pixie: Community Cloud for Pixie |
N/A | GCP | Pixie: Auto-telemetry with Pixie |
N/A | AWS, Azure | New Relic AI |