Overview
The User Sessions page provides a detailed view of individual viewing sessions for a specific monitored application. This page helps you track user viewing behavior, identify sessions with errors, and analyze playback patterns within a single streaming application or platform.
What you can do with User Sessions
Use this page to:
- View all user viewing sessions for a specific application where the video agent is installed
- Track session-level details including View ID, Session ID, and User ID
- Monitor content being viewed by title
- Identify sessions with errors for troubleshooting
- View session start and end times to analyze viewing duration
- Access detailed session information by clicking on View ID or Session ID
- Filter sessions by time range to focus on specific periods
- Analyze viewing patterns for the specific device and platform
- Review content details for each session
Who uses this page
This page is useful for application developers, customer support teams, and quality assurance engineers who need to troubleshoot user-reported issues for a specific application, analyze individual viewing sessions, and understand user behavior patterns within that platform.
User Sessions page
The Single platform > User Sessions for Streaming Video & Ads lists all the sessions across a specific application.
View the User Sessions page UI
The User Session page table has multiple columns to display various information for each session. The following table provides the information about each column available in the Session page UI:
Important
The sessions table shows all User Sessions that started within the time filter selected above the table.
UI | Description |
|---|---|
View ID | A unique id generated every time any app starts. For more information see View ID |
Session ID | A unique id generated every time a session starts. |
User ID | The custom user identifier value to associate User Sessions with video and ad playback events and attributes. |
Application Name | The name of the application is displayed depending on the specific entity. See Summary for more information. |
Content Title | The title of the content that was viewed. |
Session Start | The time at which the session started. |
Session End | The time at which the session ended. |
Platform | The type of device used by the user. |
Error Details | The errors that occurred during the session. |
Content Details | The details of the content that was viewed. |