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Video Overview

Video overview page UI

The All Platforms > Video Overview page provides a broad view of video performance across various platforms. This offers a comprehensive overview of video performance metrics for all monitored applications. The Video Overview page includes the following information:

A gif depicting an overview of the media summary page

To view the video overview page of the video agent across all platforms, go to go to one.newrelic.com > All Capabilities > Streaming Video & Ads > Video Overview.

Using the filter functionality

By default, the Video Overview page displays video playback performance data across all the entity applications on which the video agent has been instrumented. Using the filter bar, you may search for any attribute or value for example, you may filter the data by Content Title, Device Id, User Id, Platform, etc.

A screenshot about using streaming video & ads

View the golden metrics

Displays the video playback metrics across all the monitored streaming applications. These metrics can help you better assess the performance of videos across all applications and see how your video performs according to Video Quality and Video Engagement. These include:

Golden metrics

Description

Rebuffering Ratio

Percentage of video plays that experienced buffering.

Avg. bitrate

Measurement of video quality based on the bits played back.

Avg. start time

The average time it takes before the first frame loads

Video Start Failures

Count of video play attempts that failed to start (excluding user-initiated terminations).

Video playback failures

Count of video plays that started but failed before completion, reporting an error.

A screenshot about the golden metrics

View the Video engagement metrics

Use the Video engagement metrics to understand how your video performs across the application. These include:

Video engagement metrics

Description

Video Attempts

Total number of video play attempts (triggered by user action or auto-play).

Video Plays

Number of successful play attempts where at least one frame was viewed.

Video completed

Number of plays where the entire video was watched.

Video incomplete

Number of plays where only a portion of the video was watched.

Video failures

Number of video plays that failed to start.

Max Concurrent Views

Peak number of active video sessions within the selected time interval.

Total plays

Total number of video plays.

Completed Plays

Number of plays where the entire video was watched.

Incomplete Plays

Number of plays where only a portion of the video was watched.

Rebuffered During Play

Count of video plays with at least one buffering event lasting a second or more.

Exits before video start

Number of video plays terminated by the user due to long startup times.

High start time

Number of attempts where the initial frame display took longer than 5 seconds.

Start Failures

Trend chart for video start failures.

Playback Failures

Visualization of playback failures over time.

A screenshot about using streaming video & ads

Additional features

Get an in-dept insight of the Video quality metrics by clicking the ellipsis icon on the right side of the metrics. Let us consider an example, as a user, you would like to view details related to Video attempts.

  1. On the Video attempts graph under the Video quality metrics, click the ellipsis icon.

  2. You may perform the following actions:

    Action

    Description

    Image

    Expand

    Expand the data to view in-depth details.

    An expanded image of the data

    Add to dashboard

    Add widget to an existing or create a new dashboard.

    An image about adding to the dashboard

    Create an alert condition

    Create an alert condition to measure the set of event against a defined threshold and open an incident when the threshold is met for a specified window of time.

    An image about creating an alert condition

    Predict trend

    Generate a prediction of the graph using NRQL query. For example, generate a time series of event from 1 day and compare it with 1 week ago.

    An image about predict alerts

    Get as image

    Download the graph as an image and share the link with your team.

    View query

    Generate the NRQL query for the graph.

    An image about generating the NRQL query

Dimensions KPIs

Explore and analyze traffic in depth by utilizing multiple parameters, including platform and video player name. Gain insights into customer viewing habits, such as the percentage of customers watching specific content, the resolution at which videos are being viewed, and detailed information about the device's operating system version.

  • Platform: The device type for example, Roku, Browser, Android, or iOS device.

  • OS Version: The operating system version for the device. If you are using an Android or iOS device, the version of the operating system will be displayed.

  • Video player name: The name of the video player used to play the video.

  • ISP: The Internet Service Provider (ISP) used by the viewer.

  • Region: The geographical location of the viewer.

  • Video Resolution: The resolution of the video played by the viewer.

Add Streaming Entity

By default, the Streaming Entities page displays all the entity associated to the account. However, if you wish to create a new streaming entity:

  1. Click + Add streaming entity, top right corner of the page.
  2. Select the type of app you want to monitor. See Install the video agent

What's next?

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