NOTE: New Relic Servers and Legacy Alerts are going away on or before May 15, 2018. Check out our post in the Online Technical Community for more information.

Delete servers from the New Relic Servers UI

Deprecated

For the latest, most advanced host monitoring, check out New Relic Infrastructure.

Owners and Admins

You must be an Owner or Admin on your account to remove a server. Also, if a New Relic agent is still sending data, you cannot remove your server from the user interface.

Removing a server will cause you to lose all associated historical data.

Remove and delete a server

If you disable the Servers agent without uninstalling, the agent may begin reporting data again if the server is rebooted. This will create a new entity in the UI. If you want to stop monitoring the server entirely, be sure to uninstall the agent.

To remove a server from the New Relic user interface:

  1. Stop the Servers agent from sending data either by disabling it or by uninstalling it completely. To disable the agent without uninstalling it:

    Linux: Run the command /etc/init.d/newrelic-sysmond stop.

    Windows: Launch the Server Monitor Configuration Tool and select Stop Service.

  2. Wait up to ten minutes, then verify the color-coded health status has turned gray and is no longer reporting data.

  3. Owners and Admins: To delete the server after you have verified that no data is being reported: Go to rpm.newrelic.com > Servers.
  4. From the index, select the gear gear icon for an individual server, then select Delete server.

Troubleshooting

If you have problems removing a server from the New Relic UI, here are some possible causes and suggested solutions:

You are not an Owner or Admin on your account.

If you are not an Owner or Admin on your account, the Delete server option will not be available. Contact your New Relic account's Owner or an Admin to have the server removed.

You have not waited long enough.

All server data must stop reporting to New Relic before you can remove that entity from the New Relic UI. In most cases, this takes between 10-15 minutes. In rare cases, it can take a few minutes longer.

For more help

Additional documentation resources include:

Discuss New Relic Servers in the New Relic Online Technical Community! Troubleshoot and ask questions, or discuss Servers for Linux or Servers for Windows in detail.

If you need additional help, get support at support.newrelic.com.