Uninstall Servers for Windows

For the latest, most advanced host monitoring, check out New Relic Infrastructure.

Follow these instructions to uninstall New Relic's Servers for Windows.

Known issues

Be aware of these known issues when uninstalling New Relic Servers for Windows:

  • During the uninstall process, you will be prompted with a message that The New Relic service is still running. If you select Ignore, an error message may appear, even though the uninstall completes.
  • Performing an uninstall by using the MSI file directly will not correctly uninstall. It may appear to uninstall, but files and settings will remain.

Uninstall

To uninstall Servers for Windows:

  1. Stop the New Relic Server Monitor Agent through the New Relic Server Monitor tool or from Windows Services.
  2. Use the Add/Remove Programs feature of Windows to uninstall the New Relic Server Monitor Agent.
  3. When the uninstall process is complete, the New Relic Server Monitor Agent should be removed from your server.
  4. To remove a server from New Relic Servers, wait a few minutes after uninstalling, then verify there is a No data reporting for this server message beside the uninstalled server. Then select the ellipsis icon and select Delete.

For more help

Additional documentation resources include:

Discuss New Relic Servers in the New Relic Online Technical Community! Troubleshoot and ask questions, or discuss Servers for Linux or Servers for Windows in detail.

If you need additional help, get support at support.newrelic.com.