Uninstall Servers for Windows


New Relic Servers is no longer available. For infrastructure monitoring, please use New Relic Infrastructure. For how to switch to Infrastructure from Servers, see the transition guide.

Be aware of these potential problems when uninstalling New Relic Servers for Windows:

  • During the uninstall process, you will be prompted with a message that the New Relic service is still running. If you select Ignore, an error message may appear, even though the uninstall completes.
  • Performing an uninstall by using the MSI file directly will not correctly uninstall. It may appear to uninstall, but files and settings will remain.

Uninstall procedures

To uninstall New Relic's Servers for Windows:

  1. Stop the New Relic Server Monitor Agent through the New Relic Server Monitor tool or from Windows Services.
  2. Use the Add/Remove Programs feature of Windows to uninstall the New Relic Server Monitor Agent.
  3. When the uninstall process is complete, the New Relic Server Monitor Agent should be removed from your server.
  4. To remove a server from New Relic Servers, wait a few minutes after uninstalling, then verify there is a No data reporting for this server message beside the uninstalled server. Then select the ellipsis icon and select Delete.

For more help

New Relic Servers is unavailable as of May 15, 2018. For more information: