Kubernetes integration troubleshooting: Not seeing data

Problem

You have completed the installation procedure for New Relic's Kubernetes integration but are not seeing Kubernetes data in your New Relic account.

Solution

Effective Wednesday, 12 August 2020, Kubernetes integration v1.7 or lower will be deprecated. To avoid losing data, upgrade to the latest version. For more information, read our New Relic Explorers Hub post or contact your New Relic account team.

If you have deployed the infrastructure agent and completed the Kubernetes installation procedure but are not seeing any information in the Kubernetes dashboard, follow these steps:

  1. Check if you've access to this feature. See Factors affecting access to features and data.
  2. Confirm you have configured the CLUSTER_NAME and NRI_LICENSE_KEY variables in the deployment file before running it. See the installation procedures for more information.
  3. Confirm the deployment was successful by running:

    kubectl get pods --all-namespaces -o wide | grep newrelic
  4. Retrieve the logs from the infrastructure agent and ensure there are no error messages.

For more help

If you need more help, check out these support and learning resources: