Kubernetes integration troubleshooting: Not seeing data

Problem

You have completed the installation procedure for New Relic's Kubernetes integration but are not seeing Kubernetes data in your New Relic Infrastructure account.

Solution

If you have deployed the Infrastructure agent and completed the Kubernetes installation procedure but are not seeing any information in the Kubernetes dashboard, follow these steps:

  1. Confirm that you have a valid New Relic Pro subscription or a Pro trial by going to your account settings (in the account dropdown menu) and checking your product subscriptions.
  2. Confirm you have configured the CLUSTER_NAME and NRI_LICENSE_KEY variables in the deployment file before running it. See the installation procedures for more information.
  3. Confirm the deployment was successful by running:

    kubectl get pods --all-namespaces -o wide | grep newrelic
  4. Retrieve the logs from the Infrastructure agent and ensure there are no error messages.

For more help

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