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Alert on infrastructure processes

Use New Relic infrastructure's Process running alert condition to be notified when a set of processes on your filtered hosts stop running for a configurable number of minutes. This is useful, for example, when:

  • Any of the processes on the hosts stop reporting
  • A process is running too many instances on one host

This feature's flexibility allows you to easily filter what hosts and processes to monitor and when to notify selected individuals or teams. In addition, the email notification includes links to help you quickly troubleshoot the situation.


By default, the infrastructure agent doesn't send data about the operating system's processes. To enable the sending of process data set enable_process_metrics to true. To fine-tune which processes you want to monitor, configure include_matching_metrics.


By applying filters to the hosts and processes that are important to your business, you can define alerting thresholds to decide when incidents open and New Relic sends an email notification to you depending on the policy's incident preferences. These examples illustrate how to use infrastructure monitoring's Process running condition to monitor your processes.

Create an infrastructure process running condition

To define the Process running alert criteria:

  1. Follow standard procedures to create an infrastructure alert condition.
  2. Select Process running as the Alert type.
  3. Filter what hosts and processes you want the alert condition to apply to.
  4. Define the Critical threshold for triggering the alert notification: minimum 1 minute, default 5 minutes, maximum 60 minutes.

If you create the alert condition directly with infrastructure monitoring, New Relic will send an email notification when the defined threshold for the alert condition passes depending on the policy's incident preferences. Your alert policy defines which personnel or teams and which notification channels we use.

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