REST API calls for New Relic Alerts

New Relic's REST API (v2) allows you to configure settings for New Relic Alerts. The API Explorer also includes the cURL request format, available parameters, potential response status codes, and JSON response structure for each of the available API calls. You can also create alert conditions in the New Relic UI.

For New Relic Infrastructure alerting, see REST API for New Relic Infrastructure alerts.

Available data and functions via API

The amount of data available depends on your subscription level and data retention.

Available functions depend on your role in your New Relic account. Some limitations apply.

REST API functions	Comments
View account data	In general, any role can use the account's REST API key with GET > List functions to view New Relic Alerts data. The account Owner and Admins may use their Admin user's API key. List output will be paginated. Available functions include: Alert policies Notification channels Conditions for APM, Browser, and Mobile (Some limitations apply.) Conditions for external services Conditions for Synthetics Conditions for Plugins Conditions for NRQL (Some limitations apply.) Events Violations Incidents
Maintain account data	You must have an Owner or Admin role in your account and an Admin user's API key in order to use any maintenance function, including POST > Create, PUT > Add, PUT > Update, and DELETE.

REST API functions

Comments

View account data

In general, any role can use the account's REST API key with GET > List functions to view New Relic Alerts data. The account Owner and Admins may use their Admin user's API key.

List output will be paginated. Available functions include:

Alert policies
Notification channels
Conditions for APM, Browser, and Mobile (Some limitations apply.)
Conditions for external services
Conditions for Synthetics
Conditions for Plugins
Conditions for NRQL (Some limitations apply.)
Events
Violations
Incidents

Maintain account data

You must have an Owner or Admin role in your account and an Admin user's API key in order to use any maintenance function, including POST > Create, PUT > Add, PUT > Update, and DELETE.

Conditions excluded from the REST API

These types of conditions do not have available endpoints in the API:

APM: Web transaction percentiles, conditions targeting labels, and baselines
NRQL: Baselines

Alert policies

These API functions include links to the API Explorer, where you can create, delete, or list policies for New Relic Alerts.

If your account hosts data in the EU data center, ensure you are using the proper API endpoints for EU region accounts.

Create new policies

Admins or Owner

To add new policies to New Relic Alerts, use your Admin user's API key, and include these two values in the API call:

Required values Definition

Required values	Definition
Incident `incident_preference`	Determines how New Relic Alerts will create incidents and group violations. This must be one of the following: `PER_POLICY` (default): Roll up by policy. `PER_CONDITION`: Roll up by condition. `PER_CONDITION_AND_TARGET`: Roll up by target and condition.
Policy `name`	The policy `name` is required. Leaving it unchanged will create a policy called `string`.

Incident incident_preference

Determines how New Relic Alerts will create incidents and group violations. This must be one of the following:

PER_POLICY (default): Roll up by policy.
PER_CONDITION: Roll up by condition.
PER_CONDITION_AND_TARGET: Roll up by target and condition.

Policy name The policy name is required. Leaving it unchanged will create a policy called string.

API Explorer: Alerts Policies > POST > Create

curl -X POST 'https://api.newrelic.com/v2/alerts_policies.json' \
     -H 'X-Api-Key:{admin_api_key}' -i \
     -H 'Content-Type: application/json' \
     -d \
'{
  "policy": {
    "incident_preference": "string",
    "name": "string"
  }
}'

Update policies

Admins or Owner

Use this API to update an existing policy's name and incident_preference. You will need your Admin user's API key.

Required values Definition

Required values	Definition
`id`	Required. To find a policy's ID, use either of these options: From the UI: On an alert policy's UI page, the second number in the URL will represent the policy ID. For example, for the URL `alerts.newrelic.com/accounts/654321/policies/123456`, the policy ID is `123456`. With the API: Use the List policies API.
Incident `incident_preference`	Determines how New Relic Alerts will create incidents and group violations. Must be one of the following: `PER_POLICY` (default): Roll up by policy. `PER_CONDITION`: Roll up by condition. `PER_CONDITION_AND_TARGET`: Roll up by target and condition.
Policy `name`	Required. If you do not change the name, it defaults to a policy called `string`. To find a policy's exact name, use the List policies API.

id

Required. To find a policy's ID, use either of these options:

From the UI: On an alert policy's UI page, the second number in the URL will represent the policy ID. For example, for the URL alerts.newrelic.com/accounts/654321/policies/123456, the policy ID is 123456.
With the API: Use the List policies API.

Incident incident_preference

Determines how New Relic Alerts will create incidents and group violations. Must be one of the following:

PER_POLICY (default): Roll up by policy.
PER_CONDITION: Roll up by condition.
PER_CONDITION_AND_TARGET: Roll up by target and condition.

Policy name

Required. If you do not change the name, it defaults to a policy called string.

To find a policy's exact name, use the List policies API.

API Explorer: Alerts Policies > PUT > Update

curl -X PUT 'https://api.newrelic.com/v2/alerts_policies/{id}.json' \
     -H 'X-Api-Key:{api_key}' -i \
     -H 'Content-Type: application/json' \
     -d \
'{
  "policy": {
    "incident_preference": "string",
    "name": "string"
  }
}'

Delete existing policies

Admins or Owner

To delete an existing policy from New Relic Alerts, use your Admin user's API key, and include the policy_id (available from API Explorer: Alerts Policies > GET > List) in the API call:

API Explorer: Alerts Policies > DELETE > Delete

curl -X DELETE 'https://api.newrelic.com/v2/alerts_policies/{policy_id}.json' \
     -H 'X-Api-Key:{admin_api_key}' -i

List existing policies

To view a list of existing New Relic Alerts policies for your account, use your API key, and include these optional values in the API call:

Optional policy name filter
Optional pagination value

API Explorer: Alerts Policies > GET > List

curl -X GET 'https://api.newrelic.com/v2/alerts_policies.json' \
     -H 'X-Api-Key:{api_key}' -i

Notification channels

These API functions include links to the API Explorer, where you can create, delete, or list notification channels for your alert policies in New Relic Alerts.

If your account hosts data in the EU data center, ensure you are using the proper API endpoints for EU region accounts.

Create new notification channels

Admins or Owner

To add new notification channels to New Relic Alerts, use your Admin user's API key and include these values in the API call:

New channel's name
Type of channel
Configuration values

The API Explorer shows the format for required configuration values for each type of notification channel.

API Explorer: Alerts Channels > POST > Create

curl -X POST 'https://api.newrelic.com/v2/alerts_channels.json' \
     -H 'X-Api-Key:{admin_api_key}' -i \
     -H 'Content-Type: application/json' \
     -d \
'{
  "channel": {
    "name": "string",
    "type": "string",
    "configuration": "hash"
  }
}'

The "hash" place holder in this example must be replaced by one of the following JSON blocks with the appropriate values substituted:

Email channel

{
  "recipients" : "test@google.com",
  "include_json_attachment" : true
}

OpsGenie channel

{
  "api_key": "abc123",
  "teams": "team1",
  "tags": "tag1",
  "recipients": "me@me.com"
}

Slack channel

{
  "url": "http://test.com",
  "channel": "channel1"
}

VictorOps channel

{
  "key": "mykey",
  "route_key": "theroute"
}

PagerDuty channel

{
  "service_key": "myservicekey"
}

Webhook (json) channel

This example shows the default payload inserted. (The payload attribute is optional.)

The payload can be customized to have different keys than the ones shown and will be sent with the $ prefixed attributes interpolated prior to delivery.

The condition_id is deprecated. Instead, use condition_family_id.

{
  "base_url": "http://test.com",
  "auth_username": "username",
  "auth_password": "password",
  "payload_type": "application/json",
  "headers": {
    "header1": "test", 
    "header2": "test"
  }
  "payload": {
    "account_id": "$ACCOUNT_ID",
    "account_name": "$ACCOUNT_NAME",
    "closed_violations_count_critical": "$CLOSED_VIOLATIONS_COUNT_CRITICAL",
    "closed_violations_count_warning": "$CLOSED_VIOLATIONS_COUNT_WARNING",
    "condition_family_id": "$CONDITION_FAMILY_ID",
    "condition_id": "$CONDITION_ID",
    "condition_name": "$CONDITION_NAME",
    "current_state": "$EVENT_STATE",
    "details": "$EVENT_DETAILS",
    "duration": "$DURATION",
    "event_type": "$EVENT_TYPE",
    "incident_acknowledge_url": "$INCIDENT_ACKNOWLEDGE_URL",
    "incident_id": "$INCIDENT_ID",
    "incident_url": "$INCIDENT_URL",
    "open_violations_count_critical": "$OPEN_VIOLATIONS_COUNT_CRITICAL",
    "open_violations_count_warning": "$OPEN_VIOLATIONS_COUNT_WARNING",
    "owner": "$EVENT_OWNER",
    "policy_name": "$POLICY_NAME",
    "policy_url": "$POLICY_URL",
    "runbook_url": "$RUNBOOK_URL",
    "severity": "$SEVERITY",
    "targets": "$TARGETS",
    "timestamp": "$TIMESTAMP",
    "violation_callback_url": "$VIOLATION_CALLBACK_URL",
    "violation_chart_url": "$VIOLATION_CHART_URL"
  }
}

Webhook (x-www-form-urlencoded) channel

This example shows the default payload inserted. (The payload attribute is optional.)

The payload can be customized to have different keys than the ones shown and will be sent with the $ prefixed attributes interpolated prior to delivery.

The condition_id is deprecated. Instead, use condition_family_id.

{
  "base_url": "http://test.com",
  "auth_username": "username",
  "auth_password": "password",
  "payload_type": "application/x-www-form-urlencoded",
  "headers": {
    "header1": "test", 
    "header2": "test"
  },
  "payload": { 
    "account_id": "$ACCOUNT_ID", 
    "account_name": "$ACCOUNT_NAME", 
    "closed_violations_count_critical": "$CLOSED_VIOLATIONS_COUNT_CRITICAL", 
    "closed_violations_count_warning": "$CLOSED_VIOLATIONS_COUNT_WARNING", 
    "condition_family_id": "$CONDITION_FAMILY_ID", 
    "condition_id": "$CONDITION_ID", 
    "condition_name": "$CONDITION_NAME", 
    "current_state": "$EVENT_STATE", 
    "details": "$EVENT_DETAILS", 
    "duration": "$DURATION", 
    "event_type": "$EVENT_TYPE", 
    "incident_acknowledge_url": "$INCIDENT_ACKNOWLEDGE_URL", 
    "incident_id": "$INCIDENT_ID", 
    "incident_url": "$INCIDENT_URL", 
    "open_violations_count_critical": "$OPEN_VIOLATIONS_COUNT_CRITICAL", 
    "open_violations_count_warning": "$OPEN_VIOLATIONS_COUNT_WARNING", 
    "owner": "$EVENT_OWNER", 
    "policy_name": "$POLICY_NAME", 
    "policy_url": "$POLICY_URL", 
    "runbook_url": "$RUNBOOK_URL", 
    "severity": "$SEVERITY", 
    "targets": "$TARGETS", 
    "timestamp": "$TIMESTAMP", 
    "violation_callback_url": "$VIOLATION_CALLBACK_URL", 
    "violation_chart_url": "$VIOLATION_CHART_URL" 
  }
}

Delete existing notification channels

Admins or Owner

To delete an existing notification channels, use your Admin user's API key, and include the channel_id (available from API Explorer: Alerts Channels > GET > List) in the API call:

API Explorer: Alerts Channels > DELETE > Delete

curl -X DELETE 'https://api.newrelic.com/v2/alerts_channels/{channel_id}.json' \
     -H 'X-Api-Key:{admin_api_key}' -i

List existing notification channels

To view a list of existing notification channels for your account, use your REST API key or Admin user's API key and an optional pagination value in the API call.

API Explorer: Alerts Channels > GET > List

curl -X GET 'https://api.newrelic.com/v2/alerts_channels.json' \
     -H 'X-Api-Key:{api_key}' -i

Update notification channels associated with policies

Admins or Owner

You can associate a policy with one or more notification channels. You can also associate a notification channel with one or more alert policies. To add notification channels to policies, use your Admin user's API key and these values in the API call:

A policy_id value (available from API Explorer: Alerts Policies > GET > List)
One or more channel_id values in an array, separated by commas or a new line (available from API Explorer: Alerts Channels > GET > List)

API Explorer: Alerts Policy Channels > PUT > Update

curl -X PUT 'https://api.newrelic.com/v2/alerts_policy_channels.json' \
     -H 'X-Api-Key:{admin_api_key}' -i \
     -H 'Content-Type: application/json' \
     -G -d 'policy_id=policy_id&channel_ids=channel_id'

Delete notification channels associated with policies

Admins or Owner

You can associate a policy with one or more notification channels. You can also associate a notification channel with one or more alert policies.

To remove a policy from a channel, or to remove a channel from a policy, use your Admin user's API key and these values in the API call:

The policy_id (available from API Explorer: Alerts Policies > GET > List)
The channel_id (available from API Explorer: Alerts Channels > GET > List)

API Explorer: Alerts Policy Channels > DELETE > Delete

curl -X DELETE 'https://api.newrelic.com/v2/alerts_policy_channels.json' \
     -H 'X-Api-Key:{admin_api_key}' -i \
     -d 'channel_id={channel_id}&policy_id={policy_id}'

Conditions for APM, Browser, Mobile

These API functions include links to the API Explorer, where you can create, update, delete, or list conditions for your alert policies. These calls are for conditions with these types of entities:

APM: Apps and key transactions
Browser: Apps and key transactions
Mobile: Mobile apps

Exception: The following APM conditions are not available from this API endpoint:

Conditions targeting labels (dynamic targeting)
Web transaction percentile conditions
Baseline conditions

The API Explorer provides information about other types of conditions using separate endpoints, including external services (APM and Mobile), plugins, and Synthetics monitors. Consider all types of alert conditions when searching or updating. If your account hosts data in the EU data center, ensure you are using the proper API endpoints for EU region accounts.

Create conditions for policies

Admins or Owner

To add conditions to policies, include these values in the API call:

Your Admin user's API key
The policy_id (available from API Explorer: Alerts Policies > GET > List)
The required condition values in the API call (described in the API Explorer page and in the Alerts conditions API glossary)

API Explorer: Alerts Conditions > POST > Create

curl -X POST 'https://api.newrelic.com/v2/alerts_conditions/policies/{policy_id}.json' \
     -H 'X-Api-Key:{admin_api_key}' -i \
     -H 'Content-Type: application/json' \
     -d \
'{
  "condition": {
    "type": "string",
    "name": "string",
    "enabled": boolean,
    "entities": [
      integer
    ],
    "metric": "string",
    "gc_metric": "string",
    "condition_scope": "string",
    "violation_close_timer": integer,
    "runbook_url": "string",
    "terms": [
      {
        "duration": "string",
        "operator": "string",
        "priority": "string",
        "threshold": "string",
        "time_function": "string"
      }
    ],
    "user_defined": {
      "metric": "string",
      "value_function": "string"
    }
  }
}'

The JSON response returns a condition id, which you will need to update or delete the condition. You can also view the condition id from API Explorer: Alerts Conditions > GET > List.

Update conditions for policies

Admins or Owner

To update conditions for policies, include these values in the API call:

Your Admin user's API key
The condition's id (available from API Explorer: Alerts Conditions > GET > List)
The required condition values in the API call (described in the API Explorer page and in the Alerts conditions API glossary)

API Explorer: Alerts Conditions > PUT > Update

curl -X PUT 'https://api.newrelic.com/v2/alerts_conditions/{id}.json' \
     -H 'X-Api-Key:{admin_api_key}' -i \
     -H 'Content-Type: application/json' \
     -d \
'{
  "condition": {
    "type": "string",
    "name": "string",
    "enabled": boolean,
    "entities": [
      integer
    ],
    "metric": "string",
    "metric": "string",
    "gc_metric": "string",
    "condition_scope": "string",
    "violation_close_timer": integer,
    "runbook_url": "string",
    "terms": [
      {
        "duration": "string",
        "operator": "string",
        "priority": "string",
        "threshold": "string",
        "time_function": "string"
      }
    ],
    "user_defined": {
      "metric": "string",
      "value_function": "string"
    }
  }
}'

Delete conditions from policies

Admins or Owner

To delete conditions from policies, include these values in the API call:

Your Admin user's API key
The condition_id (available from API Explorer: Alerts Conditions > GET > List)

API Explorer: Alerts Conditions > DELETE > Delete

curl -X DELETE 'https://api.newrelic.com/v2/alerts_conditions/{condition_id}.json' \
     -H 'X-Api-Key:{admin_api_key}' -i

List existing conditions for policies

To view a list of existing conditions for your alert policy, use your REST API key or Admin user's API key and the associated policy_id in the API call.

API Explorer: Alerts Conditions > GET > List

curl -X GET 'https://api.newrelic.com/v2/alerts_conditions.json' \
     -H 'X-Api-Key:{api_key}' -i \
     -d 'policy_id={policy_id}'

Conditions for NRQL (Insights)

These API functions include links to the API Explorer, where you can create, update, delete, or list NRQL conditions for your alert policies.

Exception: NRQL baseline conditions are not available from this endpoint.

If your account hosts data in the EU data center, ensure you are using the proper API endpoints for EU region accounts.

Create NRQL conditions for policies

Admins or Owner

Recommendation: Due to the way NRQL data is aggregated, set the nrql[since_value] to 3 or higher to prevent false positives. This equates to the Evaluation Offset value in the Alerts Condition UI.

API Explorer: Alerts Nrql Conditions > POST > Create

To create NRQL conditions for policies:

curl -X POST 'https://api.newrelic.com/v2/alerts_nrql_conditions/policies/{policy_id}.json' \
     -H 'X-Api-Key:{admin_api_key}' -i \
     -H 'Content-Type: application/json' \
     -d \
'{
  "nrql_condition": {
    "type": "string",
    "name": "string",
    "runbook_url": "string",
    "enabled": boolean,
    "terms": [
      {
        "duration": "string",
        "operator": "string",
        "priority": "string",
        "threshold": "string",
        "time_function": "string"
      }
    ],
    "value_function": "string",
    "nrql": {
        "query": "string",
        "since_value": "string"
    }
  }
}'

If you set nrql[since_value] to 3 and nrql[query] to SELECT count FROM myEvent, New Relic Alerts evaluates the following query against the terms[threshold] value once per minute:

SELECT count FROM myEvent SINCE 3 minutes ago UNTIL 2 minutes ago

If you set type as outlier, you can omit the value_function. However, two additional fields are required: expected_groups and ignore_overlap. For more information, see Alerts conditions API field names.

If you omit type or set it as static, it will default to standard NRQL alerting.

Update NRQL conditions for policies

Admins or Owner

Recommendation: Due to the way NRQL data is aggregated, set the nrql[since_value] to 3 or higher to prevent false positives. This allows three minutes to aggregate data, and equates to the Evaluation Offset value in the Alerts Condition UI.

To update NRQL conditions for policies, include these values in the API call:

Your Admin user's API key
The condition's id (available from API Explorer: Alerts Nrql Conditions > GET > List)
The required condition values in the API call (described in the API Explorer page and in the Alerts conditions API glossary)

API Explorer: Alerts Nrql Conditions > PUT > Update

curl -X PUT 'https://api.newrelic.com/v2/alerts_nrql_conditions/{id}.json' \
     -H 'X-Api-Key:{admin_api_key}' -i \
     -H 'Content-Type: application/json' \
     -d \
'{
  "nrql_condition": {
    "name": "string",
    "runbook_url": "string",
    "enabled": boolean,
    "terms": [
      {
        "duration": "string",
        "operator": "string",
        "priority": "string",
        "threshold": "string",
        "time_function": "string"
      }
    ],
    "value_function": "string",
    "nrql": {
        "query": "string",
        "since_value": "string"
    }
  }
}'

Delete NRQL conditions for policies

Admins or Owner

To delete NRQL conditions from policies, include these values in the API call:

Your Admin user's API key
The condition's id (available from API Explorer: Alerts Nrql Conditions > GET > List)

API Explorer: Alerts Nrql Conditions > DELETE > Delete

curl -X DELETE 'https://api.newrelic.com/v2/alerts_nrql_conditions/{condition_id}.json' \
     -H 'X-Api-Key:{admin_api_key}' -i

List existing NRQL conditions for policies

To view a list of existing conditions for your alert policy, use your REST API key or Admin user's API key and the associated policy_id in the API call.

API Explorer: Alerts Nrql Conditions > GET > List

curl -X GET 'https://api.newrelic.com/v2/alerts_nrql_conditions.json' \
     -H 'X-Api-Key:{api_key}' -i \
     -d 'policy_id={policy_id}'

Conditions for external services

These API functions include links to the API Explorer, where you can create, update, delete, or list conditions for your alert policies. These calls are for conditions for external services. The API calls can be used with APM and Mobile apps.

If your account hosts data in the EU data center, ensure you are using the proper API endpoints for EU region accounts.

External services: Create conditions for policies

Admins or Owner

To add conditions for external services to policies that have APM or Mobile apps, include these values in the API call:

Your Admin user's API key
The policy_id (available from API Explorer: Alerts Policies > GET > List)
The required external_service_condition values in the API call (described in the API Explorer page and in the Alerts conditions API glossary)

API Explorer: Alerts External Service Conditions > POST > Create

curl -X POST 'https://api.newrelic.com/v2/alerts_external_service_conditions/policies/{policy_id}.json' \
     -H 'X-Api-Key:{admin_api_key}' -i \
     -H 'Content-Type: application/json' \
     -d \
'{
  "external_service_condition": {
    "type": "string",
    "name": "string",
    "enabled": boolean,
    "entities": [
      integer
    ],
    "external_service_url": "string",
    "metric": "string",
    "runbook_url": "string",
    "terms": [
      {
        "duration": "string",
        "operator": "string",
        "priority": "string",
        "threshold": "string",
        "time_function": "string"
      }
    ]
  }
}'

The JSON response returns a condition id, which you will need to update or delete the condition. You can also view the condition id from API Explorer: Alerts External Service Conditions > GET > List.

External services: Update conditions for policies

Admins or Owner

To update conditions for external services to policies that have APM or Mobile apps, include these values in the API call:

Your Admin user's API key
The external service condition's id (available from API Explorer: Alerts External Service Conditions > GET > List)
The required external_service_condition values in the API call (described in the API Explorer page and in the Alerts conditions API glossary)

API Explorer: Alerts External Service Conditions > PUT > Update

curl -X PUT 'https://api.newrelic.com/v2/alerts_external_service_conditions/{id}.json' \
     -H 'X-Api-Key:{admin_api_key}' -i \
     -H 'Content-Type: application/json' \
     -d \
'{
  "external_service_condition": {
    "type": "string",
    "name": "string",
    "enabled": boolean,
    "entities": [
      integer
    ],
    "external_service_url": "string",
    "metric": "string",
    "runbook_url": "string",
    "terms": [
      {
        "duration": "string",
        "operator": "string",
        "priority": "string",
        "threshold": "string",
        "time_function": "string"
      }
    ]
  }
}'

External services: Delete conditions from policies

Admins or Owner

To delete conditions for external services from policies with APM or Mobile apps, include these values in the API call:

Your Admin user's API key
The condition_id (available from API Explorer: Alerts External Service Conditions > GET > List)

API Explorer: Alerts External Service Conditions > DELETE > Delete

curl -X DELETE 'https://api.newrelic.com/v2/alerts_external_service_conditions/{condition_id}.json' \
     -H 'X-Api-Key:{admin_api_key}' -i

External services: List existing conditions for policies

To view a list of existing conditions for policies with external service apps (APM or Mobile), use your REST API key or Admin user's API key and the associated policy_id in the API call.

API Explorer: Alerts External Service Conditions > GET > List

curl -X GET 'https://api.newrelic.com/v2/alerts_external_service_conditions.json' \
     -H 'X-Api-Key:{api_key}' -i \
     -d 'policy_id={policy_id}'

Conditions for Synthetics

These API functions include links to the API Explorer, where you can create, update, delete, or list conditions for your alert policies. The API calls can be used with Synthetics monitors.

Synthetics: Create conditions for policies

Admins or Owner

To add conditions to policies for Synthetics monitors, include these values in the API call:

Your Admin user's API key
The policy_id (available from API Explorer: Alerts Policies > GET > List)
The required synthetics_condition values in the API call (described in the API Explorer page and in the Alerts conditions API glossary)

API Explorer: Alerts Synthetics Conditions > POST > Create

curl -X POST 'https://api.newrelic.com/v2/alerts_synthetics_conditions/policies/{policy_id}.json' \
     -H 'X-Api-Key:{admin_api_key}' -i \
     -H 'Content-Type: application/json' \
     -d \
'{
  "synthetics_condition": {
    "name": "string",
    "monitor_id": "string",
    "runbook_url": "string",
    "enabled": boolean
  }
}'

The JSON response returns a condition id, which you will need to update or delete the condition. You can also view the condition id from API Explorer: Alerts Synthetics Conditions > GET > List.

Synthetics: Update conditions for policies

Admins or Owner

To update policy conditions for Synthetics monitors, include these values in the API call:

Your Admin user's API key
The condition id (available from API Explorer: Alerts Synthetics Conditions > GET > List)
The required synthetics_condition values in the API call (described in the API Explorer page to create alert conditions for Synthetics and in the Alerts conditions API glossary)

API Explorer: Alerts Synthetics Conditions > PUT > Update

curl -X PUT 'https://api.newrelic.com/v2/alerts_synthetics_conditions/{id}.json' \
     -H 'X-Api-Key:{admin_api_key}' -i \
     -H 'Content-Type: application/json' \
     -d \
'{
  "synthetics_condition": {
    "name": "string",
    "monitor_id": "string",
    "runbook_url": "string",
    "enabled": boolean
  }
}'

Synthetics: Delete conditions from policies

Admins or Owner

To delete policy conditions for Synthetics monitors, include these values in the API call:

Your Admin user's API key
The condition_id (available from API Explorer: Alerts Synthetics Conditions > GET > List)

API Explorer: Alerts Synthetics Conditions > DELETE > Delete

curl -X DELETE 'https://api.newrelic.com/v2/alerts_synthetics_conditions/{condition_id}.json' \
     -H 'X-Api-Key:{admin_api_key}' -i

Synthetics: List existing conditions for policies

To view a list of existing policy conditions Synthetics monitors, use your REST API key or Admin user's API key and the associated policy_id in the API call.

API Explorer: Alerts Synthetics Conditions > GET > List

curl -X GET 'https://api.newrelic.com/v2/alerts_synthetics_conditions.json' \
     -H 'X-Api-Key:{api_key}' -i \
     -d 'policy_id=policy_id'

Conditions for plugins

These API functions include links to the API Explorer, where you can create, update, delete, or list conditions for your alert policies. The API calls can be used with plugins from New Relic's Plugin Central.

Plugins: Create conditions for policies

Admins or Owner

To add conditions to policies for plugin components or instances, include these values in the API call:

Your Admin user's API key
The policy_id (available from API Explorer: Alerts Policies > GET > List)
The required plugins_condition values in the API call (described in the API Explorer page and in the Alerts conditions API glossary)

API Explorer: Alerts Plugins Conditions > POST > Create

curl -X POST 'https://api.newrelic.com/v2/alerts_plugins_conditions/policies/{policy_id}.json' \
     -H 'X-Api-Key:{admin_api_key}' -i \
     -H 'Content-Type: application/json' \
     -d \
'{
  "plugins_condition": {
    "name": "string",
    "enabled": boolean,
    "entities": [
      integer
    ],
    "metric_description": "string",
    "metric": "string",
    "value_function": "string",
    "runbook_url": "string",
    "terms": [
      {
        "duration": "string",
        "operator": "string",
        "priority": "string",
        "threshold": "string",
        "time_function": "string"
      }
    ],
    "plugin": {
      "id": "string",
      "guid": "string"
    }
  }
}'

The JSON response returns a condition id, which you will need to update or delete the condition. You can also view the condition id from API Explorer: Alerts Plugins Conditions > GET > List.

Plugins: Update conditions for policies

Admins or Owner

To update policy conditions for plugin components or instances, include these values in the API call:

Your Admin user's API key
The condition id (available from API Explorer: Alerts Plugins Conditions > GET > List)
The required plugins_condition values in the API call (described in the API Explorer page to create alert conditions for plugins and in the Alerts conditions API glossary)

API Explorer: Alerts Plugins Conditions > PUT > Update

curl -X PUT 'https://api.newrelic.com/v2/alerts_plugins_conditions/{id}.json' \
     -H 'X-Api-Key:{admin_api_key}' -i \
     -H 'Content-Type: application/json' \
     -d \
'{
  "plugins_condition": {
    "name": "string",
    "enabled": boolean,
    "entities": [
      integer
    ],
    "metric_description": "string",
    "metric": "string",
    "value_function": "string",
    "runbook_url": "string",
    "terms": [
      {
        "duration": "string",
        "operator": "string",
        "priority": "string",
        "threshold": "string",
        "time_function": "string"
      }
    ],
    "plugin": {
      "id": "string",
      "guid": "string"
    }
  }
}'

Plugins: Delete conditions from policies

Admins or Owner

To delete conditions from policies for plugin components or instances, include these values in the API call:

Your Admin user's API key
The condition id (available from API Explorer: Alerts Plugins Conditions > GET > List)

API Explorer: Alerts Plugins Conditions > DELETE > Delete

curl -X DELETE 'https://api.newrelic.com/v2/alerts_plugins_conditions/{condition_id}.json' \
     -H 'X-Api-Key:{admin_api_key}' -i

Plugins: List existing conditions for policies

To view a list of existing conditions for policies with plugin components or instances, use your REST API key or Admin user's API key and the associated policy_id in the API call.

API Explorer: Alerts Plugins Conditions > GET > List

curl -X GET 'https://api.newrelic.com/v2/alerts_plugins_conditions.json' \
     -H 'X-Api-Key:{api_key}' -i \
     -d 'policy_id={policy_id}'

Alert activity: Events, violations, incidents

These API functions include links to the API Explorer, where you can view information about events, violations, and incidents for your alert policies.

If your account hosts data in the EU data center, ensure you are using the proper API endpoints for EU region accounts.

List Events

To view events for entities monitored by New Relic APM, Browser, Mobile, Plugins, Synthetics, and Alerts, include these values in the API call:

Your REST API key or Admin user's API key
Other optional values to use as filters (described in the API Explorer page) that depend on the type of product (New Relic Browser, New Relic Mobile, etc.), entity (as apps or key transactions for New Relic APM, monitors for New Relic Synthetics, etc.), and type of event (notification, deployment, instrumentation, etc.)
An optional pagination value

API Explorer: Alerts Events > GET > List

curl -X GET 'https://api.newrelic.com/v2/alerts_events.json' \
     -H 'X-Api-Key:{api_key}' -i

List Violations

To view violations for any entity monitored by New Relic Alerts for your account, include these values in the API call:

Your REST API key or Admin user's API key
An optional flag to show only those violations that are currently open
An optional pagination value

API Explorer: Alerts Violations > GET > List

curl -X GET 'https://api.newrelic.com/v2/alerts_violations.json' \
     -H 'X-Api-Key:{api_key}' -i

To find policy, condition, and incident information: take the IDs found in the links section in the violations property and place them into the URLs contained in the outer links property of the payload.

List Incidents

To view incidents for any entity monitored by New Relic Alerts for your account, include these values in the API call:

Your REST API key or Admin user's API key
An optional flag to show only those incidents that are currently open
An optional flag to exclude violation data from response
An optional pagination value

API Explorer: Alerts Incidents > GET > List

curl -X GET 'https://api.newrelic.com/v2/alerts_incidents.json' \
     -H 'X-Api-Key:{api_key}' -i

Show Incident

To show a single incident associated with your New Relic account, include these values in the API call:

Your REST API key or Admin user's API key
An incident ID

API Explorer: Alerts Incidents > GET > Show

curl -X GET 'https://api.newrelic.com/v2/alerts_incidents/{id}.json' \
     -H 'X-Api-Key:{api_key}' -i

Acknowledge Incident

To acknowledge an incident associated with your New Relic account, include these values in the API call:

Your REST API key or Admin user's API key
An incident ID

API Explorer: Alerts Incidents > PUT > Acknowledge

curl -X PUT 'https://api.newrelic.com/v2/alerts_incidents/{id}/acknowledge.json' \
     -H 'X-Api-Key:{api_key}' -i \
     -H 'Content-Type: application/json'

Close Incident

To close an incident associated with your New Relic account, include these values in the API call:

Your REST API key or Admin user's API key
An incident ID

API Explorer: Alerts Incidents > PUT > Close

curl -X PUT 'https://api.newrelic.com/v2/alerts_incidents/{id}/close.json' \
     -H 'X-Api-Key:{api_key}' -i \
     -H 'Content-Type: application/json'

Alert entity conditions

These API functions include links to the API Explorer, where you can list, add and remove entities in the conditions for your alert policies in New Relic Alerts.

If your account hosts data in the EU data center, ensure you are using the proper API endpoints for EU region accounts.

List condition by entity

To view the Alerts conditions an entity is part of, for New Relic APM, Browser, Mobile, key transactions, and Plugins, include these values in the API call:

Your REST API key or Admin user's API key
The entity_id This is the specific entity (alert target) to be monitored.
The entity_type, which must be one of the following:
- Application
- BrowserApplication
- MobileApplication
- KeyTransaction
- Plugin

API Explorer: Alerts Entity Conditions > GET > list

curl -X GET 'https://api.newrelic.com/v2/alerts_entity_conditions/{entity_id}.json' \
     -H 'X-Api-Key:{api_key}' -i \
     -G -d 'entity_type={entity_type}'

Add an entity to a condition

To add an entity to a condition, include these values in the API call:

Your Admin user's API key
The entity_id This is the entity (alert target) to be monitored. It is the numeric ID for the New Relic APM application, browser app, plugin, key transaction, or mobile app.
The condition_id (available from API Explorer: Alerts Conditions > GET > List)
The entity_type, which must be one of the following:
- Application
- BrowserApplication
- MobileApplication
- KeyTransaction
- Plugin

API Explorer: Alerts Entity Conditions > PUT > Add

curl -X PUT 'https://api.newrelic.com/v2/alerts_entity_conditions/{entity_id}.json' \
     -H 'X-Api-Key:{api_key}' -i \
     -H 'Content-Type: application/json' \
     -G -d 'entity_type={entity_type}&condition_id={condition_id}'

Remove an entity from a condition

To remove an entity being monitored from a condition, include these values in the API call:

Your Admin user's API key
The entity_id This is the specific monitored entity (alert target) to be removed. It is the numeric ID for the APM application, browser app, plugin, key transaction, or mobile app.
The condition_id (available from API Explorer: Alerts Conditions > GET > List)
The entity_type, which must be one of the following:
- Application
- BrowserApplication
- MobileApplication
- KeyTransaction
- Plugin

API Explorer: Alerts Entity Conditions > DELETE > Remove

curl -X DELETE 'https://api.newrelic.com/v2/alerts_entity_conditions/{entity_id}.json' \
     -H 'X-Api-Key:{api_key}' -i \
     -G -d 'entity_type={entity_type}&condition_id={condition_id}'

REST API for Alerts

New Relic Alerts REST API

Available data and functions via API

Conditions excluded from the REST API

Alert policies

Notification channels

Conditions for APM, Browser, Mobile

Conditions for NRQL (Insights)

Conditions for external services

Conditions for Synthetics

Conditions for plugins

Alert activity: Events, violations, incidents

Alert entity conditions

For more help