Provide runbook instructions for alert activity

Alert conditions include the option to identify the URL for your runbook instructions. This allows you to link to information or standard procedures for handling an incident opened when a situation breaches the condition's critical threshold.

Alerts v3: Runbook URL
alerts.newrelic.com > Alert policies > (select a policy) > Alert conditions > (select a condition): You can identify a runbook URL so that personnel handling the incident that triggered the alert will know what to do.

Owner, Admins or add-on managers

To edit the runbook URL associated with an alert condition:

  1. Go to alerts.newrelic.com > Alert policies > (select a policy) > Alert conditions > (selected condition).
  2. From the condition's Thresholds section, select Add runbook URL, and provide the full path for the appropriate URL (runbook URL, URL to internal wiki page, etc.).
  3. Optional: To change or delete an existing runbook URL from the alert condition, select Remove.
  4. Select Save condition.

We include your runbook URL in Incident details and in email notifications so that personnel will know exactly what to do.

For more help

Additional documentation resources include:

Recommendations for learning more: