Problem
Custom violation description tags are not being replaced by the values from the event.
Solution
Tags are only available for events that are indexed by New Relic.
The easiest way to know whether an event is indexed is to run the query SELECT nr.entityType FROM ${EventSampleName}, replacing ${EventSampleName} with the name of the event in question.
If there are values in the column nr.entity Type of the result, then the event is indexed. Otherwise it is not.
Cause
It is not possible to add a description to any sample that does not get indexed in New Relic.
For more help
If you need more help, check out these support and learning resources:
- Browse the Explorers Hub to get help from the community and join in discussions.
- Find answers on our sites and learn how to use our support portal.
- Run New Relic Diagnostics, our troubleshooting tool for Linux, Windows, and macOS.
- Review New Relic's data security and licenses documentation.