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  1. Passenger troubleshooting

    ...Problem You may encounter some of these common issues if you are using the New Relic Ruby agent and Passenger. Solution Read the following troubleshooting tips for common issues when using the Ruby agent and Passenger. Restarting the agent If all you do is edit the Passenger tmp/restart.txt file, it...

  2. Data retention

    ...New Relic's retention period for historical data depends on the product and subscription level. Within a single account, there will be different retention periods for different products. To view the current subscription level for all paid products for your account: From the New Relic UI, select (account...

  3. Filter your Insights data

    ...Use the Data Summary and Data Explorer pages to see what data is available to you in New Relic Insights. Want to explore your data in more detail? Use the Data Explorer to filter your data and to isolate specific events for review. The Data Explorer provides a simple set of tools for making basic queries...

  4. New Relic APM data in Infrastructure

    ...The integration of New Relic APM and Infrastructure lets you see your APM data and infrastructure data side by side, so you can find the root cause of problems more quickly, no matter where they originate. This document explains where to find your APM data in Infrastructure and how to best make use of...

  5. Query SPA data in Insights

    ...If you are monitoring your single-page application (SPA) with New Relic Browser, you can use see New Relic Insights to query and explore your SPA data. This document includes examples of SPA-related queries. View sample SPA data To view a sample of your SPA data in Insights: From insights.newrelic.com...

  6. Throttled AWS data

    ...Integrations queries your AWS services according to polling intervals, which vary depending on the integration. Polling intervals ensure that your AWS data is up-to-date, and every AWS entity is polled during each interval. If you have a large amount of AWS integration entities, this can throttle the data...

  7. Widgets: Present Insights data in different formats

    ...New Relic Insights supports a variety of widgets to present your data in whatever format works best for your needs. To help you get started, watch this video about using Insights dashboards and widgets. View more videos and tutorials at learn.newrelic.com. Contents Event widget types When you execute...

  8. Event Explorer: Query and chart your event data

    ...Use the Data Summary and Event Data Explorer pages to see what event data is available to you in New Relic Insights. Not sure an attribute is populating properly? Use the Event Data Explorer to look at a sample of the data being stored by New Relic Insights. This document covers the contents of the Data...

  9. No data appears (.NET)

    ...Problem After waiting five minutes, none of your .NET agent data appears in the New Relic UI. If you use Azure, see the Azure Troubleshooting documentation. Solution The absence of data may occur for several reasons. To troubleshoot the most common causes of missing data, see the basic solutions. If...

  10. Data apps: Build collections of linked dashboards

    ...Data apps are collections of linked dashboards that create a curated, application-like experience. Even users who don't know NRQL can explore your business data with data apps. For example, with data apps and custom attributes, your support department could easily check how often an individual account...