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  1. Embedded charts are missing metrics

    ...Problem You created an embedded chart and one or more metrics are missing. Solution Create a new embedded chart. Cause An embedded chart contains only the metrics present when the embedded chart was created. This means that if one of those metrics ceases to be reported, that metric will not be displayed...

  2. Charts missing or do not render

    ...Problem Charts in the New Relic UI are missing or not displaying correctly. Solution Browser extensions that modify JavaScript can cause display issues. If you are using extensions such as Adblock, Ghostery, or Request Maker, whitelist our domains or uninstall the extension to fix the issue. Your browser...

  3. Add New Relic charts to custom dashboards

    ...Relic recommends using the Metric Explorer in Insights to: Search all your metric timeslice data, including custom metrics Create customizable metric charts Add metric charts to Insights dashboards To add New Relic charts to your custom dashboard, select Add to custom dashboard. The Add to custom dashboards...

  4. Embed charts in external webpages

    ...You can embed New Relic charts in a webpage using the Embedded charts feature. The Embed function appears when you mouse anywhere over the chart in the New Relic user interface. Embedded charts are useful for sharing aspects of an application's performance with others in your organization. For example...

  5. Key transaction charts and data

    ...Overview page When you select a transaction from the key transaction index, you are taken to that transaction's Overview page. The Overview page contains charts for response time, Apdex, and throughput, and other data. It is similar to the main Overview page in New Relic APM, with standard New Relic page functions...

  6. Missing async metrics

    ...passes without any issues, you can be confident that your app correctly handles the new pipeline. For more information, see Microsoft's configuration docs. To enforce additional checks, add the following to web.config: <configuration> <appSettings> <add key="aspnet:AllowAsyncDuringSyncStages" value="false"...

  7. Time windows for charts

    ...Relic recommends using the Metric Explorer in Insights to: Search all your metric timeslice data, including custom metrics Create customizable metric charts Add metric charts to Insights dashboards When you create a custom dashboard, you can change the time period for information that appears on your charts...

  8. Passenger troubleshooting

    ...Problem You may encounter some of these common issues if you are using the New Relic Ruby agent and Passenger. Solution Read the following troubleshooting tips for common issues when using the Ruby agent and Passenger. Restarting the agent If all you do is edit the Passenger tmp/restart.txt file, it...

  9. New Relic APM data in Infrastructure

    ...matter where they originate. This document explains where to find your APM data in Infrastructure and how to best make use of it. The Compute page APM chart infrastructure.newrelic.com > Compute page:: When you have New Relic APM and Infrastructure linked, an APM chart shows up at the bottom of the Compute...

  10. Troubleshooting session trace collection

    ...(overview of New Relic Browser's session traces feature) Session trace requirements (requirements to use New Relic Browser's session traces feature) Troubleshooting browser monitoring installation (troubleshooting tips for deploying apps that New Relic APM also monitors) Troubleshooting AJAX data collection...