The HIPAA Privacy Rule provides federal protections for personal health information held by covered entities, and gives patients an array of rights with respect to that information. Find HIPAA account enablement information at the HIPAA readiness page.
Applicable document by service
Cuidado
Not all New Relic Observability Platform services are in compliance with this program. For non-compliant services, please see the section of services not in scope
The following applies to the New Relic Observability Platform:
Document | Last updated | Infrastructure | Services |
|---|---|---|---|
2026-SEP-14 | AWS, First Party | New Relic Observability Platform |
Importante
To use New Relic's offering in compliance with US HIPAA regulations, contact your account representative regarding a Business Associate Addendum (BAA).
Services not in scope
The following services are not covered under the BAA:
Last updated | Infrastructure | Services |
|---|---|---|
09/14/2026 | GCP | Pixie: Community Cloud for Pixie |
09/14/2026 | GCP | Pixie: Auto-telemetry with Pixie |
09/14/2026 | N/A | Schedule NRQL Searches |
09/14/2026 | AWS | Response Intelligence - RAG Data Indexing & Mgmt |
09/14/2026 | N/A | Agentic Platform |
09/14/2026 | Customer | SRX Agent |