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FedRAMP-compliant endpoints

New Relic is FedRAMP Authorized Moderate for accounts that meet specific criteria. As a cloud service provider, we are committed to ensuring our compliance with FedRAMP's requirements for the confidentiality, integrity, and availability of your data. Please ensure that you comply with the requirements for using our FedRAMP environment, then use our FedRAMP-compliant endpoints to get your data into New Relic via your agent configuration or API.

Customer FedRAMP obligations

New Relic customers must meet all of the following requirements for our FedRAMP environment:

  1. New Relic-approved customers: Our FedRAMP-Moderate authorized environment is only available for New Relic-approved customers. For more information, contact your New Relic account representative.

  2. Subscription level: Customer must have a current and valid subscription for our Enterprise edition with the Data Plus option, or have an alternative New Relic-approved subscription.

  3. Authorized New Relic endpoints: Customer must send their data only to our FedRAMP-designated endpoints.

  4. Authorized services and features: Customer must use only FedRAMP audited and authorized New Relic services and features.

FedRAMP inheritance

A customer can have FedRAMP and non-FedRAMP enabled accounts as required by their business needs. To add accounts, talk to your New Relic account representative.

Note: If FedRAMP is enabled on a parent account (the recommended configuration), then all its child accounts are FedRAMP. In this configuration, newly created child accounts are FedRAMP by default. FedRAMP cannot be “removed” from child accounts when the parent is FedRAMP. This option ensures compliance by default.

FedRAMP-compliant endpoints

There are multiple ways to get data into New Relic, including:

This document provides information on FedRAMP-compliant endpoints in New Relic. For more information about our security accreditation for the Federal Risk and Authorization Management Program (FedRAMP), see our data encryption documentation. For further information on New Relic networks, domains, and ports, see our networking documentation.

중요

If a service's endpoint is not listed in this document and the service is not found in our list of services not in scope, then the service's standard endpoint already meets FedRAMP compliance requirements as is, without the need for a distinct FedRAMP endpoint.

Agents

New Relic has several agents for reporting data, including our APM agents, infrastructure monitoring agent, browser monitoring agent, and mobile monitoring agents. To send FedRAMP-compliant data with these agents, adjust their configuration setting to use the relevant FedRAMP endpoint.

APM agents

To ensure FedRAMP compliance, all APM agent configurations must report to gov-collector.newrelic.com rather than the default. Depending on the agent, you can either use code-based configuration or an environment variable to enable the FedRAMP-compliant endpoint.

Language

Code or environment variable

C SDK

In code:

strcpy(_newrelic_app_config_t->redirect_collector, "gov-collector.newrelic.com");

Environment variable: none

Go

In code:

app, err = newrelic.NewApplication(
newrelic.ConfigAppName("App Name"),
newrelic.ConfigLicense(os.Getenv("NEW_RELIC_LICENSE_KEY")),
func(cfg *newrelic.Config) {
cfg.Host = "gov-collector.newrelic.com"
},
)

Environment variable: NEW_RELIC_HOST

Java

In newrelic.yml:

common: &default_settings
host: gov-collector.newrelic.com

Or set a system property of:

newrelic.config.host

Environment variable: NEW_RELIC_HOST

.NET

In your XML config next to the license key:

<service licenseKey="YOUR_LICENSE_KEY"
host="gov-collector.newrelic.com"/>

Environment variable: NEW_RELIC_HOST

Node.js

In newrelic.js:

host: 'gov-collector.newrelic.com'

Environment variable: NEW_RELIC_HOST

PHP

In newrelic.ini:

newrelic.daemon.collector_host = gov-collector.newrelic.com

Environment variable: none

Python

In newrelic.ini:

[newrelic]
host = gov-collector.newrelic.com

Environment variable: NEW_RELIC_HOST

Ruby

In newrelic.yml:

common: &default_settings
host: gov-collector.newrelic.com

Environment variable: NEW_RELIC_HOST

Elixir (open source agent)

In config.exs:

config :new_relic_agent,
host: "gov-collector.newrelic.com"

Environment variable: NEW_RELIC_HOST

Infrastructure monitoring

If you have infrastructure agent version 1.15.0 or higher, simply enable the FedRAMP configuration option. This enables FedRAMP compliancy for data reported by the infrastructure agent.

This also enables FedRAMP compliancy for any on-host integrations that work with the infrastructure monitoring agent to report data. Exception: Currently the AWS CloudWatch Metric Streams integration is not FedRAMP compliant.

Browser monitoring agent

Browser monitoring agents will automatically update your account information to use the correct endpoints.

Mobile monitoring agents

To ensure FedRAMP compliance when using our mobile monitoring agents, all agent configurations must report to gov-mobile-collector.newrelic.com rather than the default. You must use code-based configuration. Environment variables are not available.

Framework-specific configurations:

Agent

Code or environment variable

Android

In code:

NewRelic.withApplicationToken({APP_TOKEN})
.usingCollectorAddress("gov-mobile-collector.newrelic.com")
.usingCrashCollectorAddress("gov-mobile-crash.newrelic.com")
.start(this.getApplication());

Environment variable: none

iOS

In code:

[NewRelic startWithApplicationToken:@"{APP_TOKEN}"
andCollectorAddress:@"gov-mobile-collector.newrelic.com"
andCrashCollectorAddress:@"gov-mobile-crash.newrelic.com"];

Environment variable: none

Data-ingest APIs

Follow these instructions as applicable to set the FedRAMP endpoint for a specific API or the integration that uses the API.

OTLP API

To ensure FedRAMP compliance when using the OpenTelemetry API:

  • Do not send data to the US OTLP API endpoint of https://otlp.nr-data.net:4317.
  • Instead, send data to https://gov-otlp.nr-data.net:4317. Or, if your client does not support gRPC, you may use port 4318 for OTLP/HTTP.

You can also use port 443 for either transport, if necessary.

Metric API

To ensure FedRAMP compliance when using the Metric API, do not send metric data to the default Metric API endpoint of https://metric-api.newrelic.com/metric/v1. Instead, send metric data to https://gov-metric-api.newrelic.com/metric/v1.

The Metric API can be used directly, but it's mainly used by various New Relic tools. Follow these instructions as applicable to edit the configuration for setting the FedRAMP endpoint.

Telemetry integrations for metric data

Here are instructions for our open source telemetry integrations that report metric data:

Open-source telemetry integration

Configuration

Dropwizard

Use the overrideUri configuration on GitHub.

Kamon

Use the metric-ingest-url configuration. See the Kamon documentation to override endpoints.

Micrometer

Override the public String uri() method on your NewRelicRegistryConfig to return the new endpoint. See the example in GitHub.

Prometheus OpenMetrics

If you're using our nri-prometheus helm chart, you can change the endpoint in your values.yml file, like in this example on GitHub.

If you're using the nri-bundle chart, you need to nest this value under the nri-prometheus key to propagate it to the sub-chart.

Prometheus remote write integration

Replace https://metric-api.newrelic.com/prometheus/v1 with the FedRAMP-compliant endpoint https://gov-metric-api.newrelic.com/prometheus/v1 in the url configuration parameter in your Prometheus YML file.

Telemetry SDKs for metric data

Here are instructions for our Telemetry SDKs that report metric data:

Telemetry SDK for APM agents

Configuration

Go

Use the MetricsURLOverride configuration found on GitHub.

Java

In the MetricBatchSender section, configure the endpoint. See the example on GitHub.

.NET

Use the MetricUrlOverride configuration found on GitHub.

Node.js

Edit the METRIC_HOST = 'metric-api.newrelic.com' configuration found on GitHub.

Python

Edit the HOST = "metric-api.newrelic.com" configuration found on GitHub.

Event API

To ensure FedRAMP compliance for the Event API, all traffic reporting to insights-collector.newrelic.com must instead report to gov-insights-collector.newrelic.com.

The Event API endpoint is configurable for the following Telemetry SDKs. The Telemetry SDKs are used by our open-source telemetry integrations.

Language

Solution

Java Telemetry SDK

In code:

SenderConfiguration configuration = SenderConfiguration
.builder(
"gov-insights-collector.newrelic.com",
EventBatchSender.EVENTS_PATH)
.build();
EventBatchSender eventBatchSender = EventBatchSender.create(configuration);

Python Telemetry SDK

In code:

event_client = EventClient(host="gov-insights-collector.newrelic.com")

For more information, see our Telemetry API documentation in GitHub.

Log API

To ensure FedRAMP compliance for data sent via the Log API, the solution for almost all of our log forwarders is to replace the https://log-api.newrelic.com/log/v1 endpoint with https://gov-log-api.newrelic.com/log/v1. Or, to use the Log API directly, edit the Log API endpoint configuration.

Here are details on changing the endpoint for our log forwarders. If a log forwarder is not listed, FedRAMP endpoint configuration is not available.

Log forwarder

Configuration

AWS Firelens

Add the endpoint property to the options field of the logConfiguration, similar to the EU account endpoint change shown in the Firelens endpoint configuration instructions.

Fluentbit

Use our Fluentbit endpoint configuration found on GitHub.

Fluentd

Use our Fluentd endpoint instructions.

Infrastructure agent

See the FedRAMP configuration instructions for infrastructure monitoring.

Kubernetes

Our Kubernetes integration logs are based on Fluentbit's output plugin. Use the Helm chart endpoint instructions found on GitHub.

Logstash

Use our Logstash endpoint configuration.

Syslog

For configuring syslog clients, see our documentation about TCP endpoint configuration.

Trace API

To ensure FedRAMP compliance for data sent via the Trace API (including telemetry integrations that use this API), replace the https://trace-api.newrelic.com/trace/v1 endpoint with https://gov-trace-api.newrelic.com/trace/v1.

Notes about FedRAMP compliance for other trace data:

  • Trace data is reported by some of our agents for APM, infrastructure monitoring, browser monitoring, and mobile monitoring. To enable FedRAMP compliance for trace data, follow the procedures for the applicable agent.
  • To enable FedRAMP compliance for Infinite Tracing, create a new FedRAMP-compliant trace observer from the New Relic Edge app.
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