Feature control manager

The Feature Control Manager enables organization administrators to activate and manage intelligent observability features for the accounts within their organization. This tool provides centralized control over which features are available and billed, ensuring efficient oversight throughout the organization.

The Feature Control Manager displays only intelligent observability features that are in General Availability (GA). To opt in for features in Limited Preview or Public Preview, refer the Previews & Trials page.

Use cases

Feature control manager helps you:

• Control feature rollouts: Gradually activate intelligent observability features across specific accounts rather than organization-wide.
• Manage costs: Only activate and pay for features when you're ready to use them.
• Centralize administration: Manage feature access from a single location instead of configuring each account individually.
• Maintain compliance: Ensure only authorized accounts have access to specific intelligent observability capabilities.

Requirements and access

To use Feature control manager, you need:

• Organization administration permissions: You must have organization admin access with the ability to manage account settings.
• Intelligent Observability features: Your organization must have purchased intelligent observability features.

Access the Feature Control manager

To access the Feature Control manager:

1. From one.newrelic.com, click your user name in the bottom left corner.
2. From the PLAN MANAGEMENT section, select Feature Control.

The Feature Control page displays all intelligent observability features available to your organization, showing their current activation status across your accounts. To get the active features for specific accounts, search with the account IDs in the search field.

Activate features for specific accounts

1. From the Feature Control page, find the feature you want to activate in the accounts.
2. If the feature is already active, click Add account, or else click Select accounts.
3. In the account selection modal, select the accounts where you want to activate the feature.
4. Click Activate feature and confirm the action in the follow-up prompt.

Activate org-scoped features

To activate organization-scoped features (like Teams) across all accounts in your organization:

1. From the Feature Control page, find the feature you want to activate.
2. Click Activate.
3. In the confirmation modal, review the billing information.
4. Click Activate feature.

View active features

After activation, the Feature Control Manager shows:

• Active features: Features currently enabled in your organization.
• Account details: A table under each feature showing which accounts have the feature active.
• Activation dates: When each feature was activated for each account.

This gives you a complete view of feature usage across your organization.

Deactivate features for specific accounts

To deactivate a feature for specific accounts:

1. From the Feature Control page, expand the active feature you want to deactivate.
2. Select the accounts in which you want to deactivate this feature.
3. Click Deactivate and confirm the action in the follow-up prompt.

Deactivate org-scoped features

For organization-scoped features (like Teams), the deactivation process requires contacting New Relic:

1. From the Feature Control page, find the active feature you want to deactivate.
2. Click Deactivate for all accounts and confirm the deactivation in the confirmation modal.

Managing feature access over time

Feature Control Manager provides ongoing management capabilities:

• Monitor usage: Track which accounts are using which features.
• Review costs: Understand billing impact by seeing activation dates and account usage.
• Plan rollouts: Use the account selection to gradually expand feature usage.

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