Streaming Video & Ads monitoring is a New Relic solution that measures Quality of Experience (QoE) metrics as end users stream content. Monitor video performance across players, devices, operating systems, and networks.
Key benefits
- Track quality of experience metrics: Monitor rebuffering ratio, start time, bitrate, and watch time to measure streaming quality
- Measure viewer satisfaction: Use QoE health index to assess overall viewer experience with a composite metric
- Monitor across all platforms: View streaming performance data for Browser, Android, iOS, and Roku applications in a unified dashboard or drill down into individual platform metrics
- View geographic engagement: Track concurrent viewers by platform and visualize video engagement across global regions to understand audience distribution
- Troubleshoot with user sessions: Access individual user session details with error counts to diagnose specific playback failures, high start times, and buffering issues
- Identify quality issues: Quickly identify and resolve streaming problems using quality metrics dashboards
Get started
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Ready to install? Use the guided installer for quick setup, or view the installation guide for manual configuration.
What you can monitor
Video performance metrics
- Quality of Experience (QoE) health index: Composite metric measuring overall viewer satisfaction based on rebuffering, start time, and playback quality
- Rebuffering ratio: Track the proportion of playback time spent buffering (%)
- Video attempts: Monitor total number of video playback attempts
- Average bitrate: Measure streaming quality in Mb/s
- Average start time: Track initial video load performance in milliseconds
- Average watch time: Monitor average viewing duration per session (minutes)
- Video start failure: Identify failed video initialization attempts
Viewer insights
- Concurrent viewers by platform: Track viewer counts across platforms over time
- Video engagement: View geographic distribution of viewers worldwide
- User sessions: Monitor individual user sessions with playback errors, buffering events, and start failures
- Exits before video start: Track viewers who leave before playback begins
Quality metrics
- High start time: Identify slow video initialization exceeding acceptable thresholds
- Playback failures: Track errors during video playback
Monitor streaming performance data to troubleshoot viewer-visible problems and optimize content delivery.
Visualize your data
Visualize video performance and ad delivery, user engagement insights, and quality assurance metrics across your streaming stack.
The all-platform view dashboard provides a unified overview of your streaming performance across Browser, Android, iOS, and Roku
What's next?
Follow this path to get started with Streaming Video & Ads monitoring: