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New Relic Servers for Linux reports an incorrect physical memory usage metric compared to what you expect for individual processes.
There are two primary reasons New Relic Servers for Linux might report a different value for physical memory than you expect:
Different tools calculate memory differently. Some tools calculate used memory by including buffering and caching. New Relic Servers' calculation of used memory does not include buffering and caching. To compare your server's calculated memory usage to the memory usage displayed in New Relic Servers, use the command
freeon your command line, as shown in the following example. In the output, the
-/+ buffers/cacherow does not include memory used by buffering and caching. This is how New Relics Servers calculates that value and so this should most closely match the value in the Servers UI.
$ free -h total used free shared buffers cached Mem: 489M 248M 241M 5.9M 11M 118M -/+ buffers/cache: 118M 371M Swap: 0B 0B 0B
The New Relic Servers monitor calculates memory usage by multiplying a server's reported virtual set size by its number of active instances. This means it cannot distinguish between whether memory is shared between similar instances of a process or is unique to a specific instance. As a result, the per-process memory may be slightly higher than the overview memory chart.
Running New Relic Servers as root will not modify the way the monitor calculates this data and will not affect your memory usage metrics.
For more help
Additional documentation resources include the Servers for Linux troubleshooting procedures.